MISSSEY, Inc. (Motivating, Inspiring, Supporting and Serving Sexually Exploited Youth) is a community-based organization founded in 2007 to respond to the epidemic of commercial sexual exploitation in Alameda County, CA. Our mission is to provide services to commercially sexually exploited youth and to work for systemic change with the youth we serve. Our service model is focused on healing through trauma-informed, survivor-centered, and youth-focused approaches. We recognize the crucial voices of survivors in facilitating healing in victims of commercial sexual exploitation and the value of young people empowering other young people. Our work with youth is a partnership, helping them transition from victim to survivor to leader, encouraging their long-term stability and success in whatever path they choose. MISSSEY believes that with the right opportunities and support, youth can overcome the circumstances of their exploitation and thrive.
The Drop-In Center/ System Case Manager provides immediate-needs-based case management services to youth who are vulnerable to or have experienced commercial sexual exploitation. Under the supervision of the Director of Integrated Services, Drop In Center/System Case Manager is responsible for engaging participants in short-term, immediate needs assessment and implementing and maintaining MISSSEY’s case management services, including resource brokerage, engaging with families, collaborating across systems, and advocacy, as a part of a service delivery team. The goal is to engage all participants and assist in stabilization, systems navigation, and referrals to longer-term care, utilizing strong skills in motivational interviewing. The Drop-In Case Manager works within the limitations of the organization’s resources and in compliance with grants, contracts, and agency policies and procedures.
The ideal candidate will take initiative and be able to quickly and effectively build rapport with highly at-risk and exploited youth; comfortable navigating systems; reliable and efficient; committed to the self-determination of marginalized young people; able to work collegially with colleagues and collaboratively with members of the MISSSEY team; steadfast in their goal of delivering case management services with impact.
The ideal candidate for this position would:
Have a minimum of 1-year experience providing case management services
Have solid experience working with youth of color who have experienced homelessness, gender violence, trafficking and abuse
Be highly skilled in youth development and crisis intervention
Be a continual learner deeply invested in women and girls
Have a solid understanding of using motivational interviewing to engage participants in immediate needs assessment
Have experience building relationships with community partners and accessing services that engage youth and support them to thrive
Have an understanding of addressing the bio-psychosocial, emotional, educational, vocational, and functional needs of young people
Be skilled at de-escalation, restorative practices, interpersonal relationship and resiliency building, and harm reduction theory and practice
Have the ability to co-create a strong, reflective, highly productive, and caring culture
Duties and Responsibilities:
Direct Services (70%)
In partnership with participants, develop immediate-needs-focused life maps (case plans) with a goal of procuring longer-term supports within MISSSEY or external resources
Meet individually with participants to:
Assess basic needs for shelter, food, clothing, physical and mental health
Identify appropriate resources and advocate for services
Increase life skills and self-efficacy
Provide advocacy for youth in court and other settings
? Support participants’ enrollment and attendance at school and/or their academic
? Ensure housing is stabilized, including placements through the foster care system as
Support participants in accessing longer-term care supports, including increasing their circles of support and safety
Provide crisis intervention services as needed
Assist youth in developing life skills and positive coping skills
Lead collaborative service planning and have a thorough understanding of the stages of change
Ensure support and targeted intervention activities for identified youth
Attend all relevant internal and external meetings and events, advocating for the young person and representing the organizational philosophy
Work collaboratively with child welfare workers, probation officers, housing providers, family
members, and participant-identified healthy, supportive adults to carry out case plans
Maintain transparency and assist participants in making informed decisions
Provide psycho-education about exploitation and its aftermath to youth, their families or caregivers, service providers, and other systems that interact with the youth
Foster an environment that promotes harmony, partnership, alliance, healing, and thriving
Indirect and Administrative (25%)
Ensure Case Management activities are aligned and in compliance with contracts, grants, and agency policies and procedures
Maintain up-to-date participant files with all relevant intakes, releases, and documentation
Input case notes in relevant online systems within 72 hours of client contact; track progress and relate notes to life map goals
Accurately record and track attendance, participation, and incentives
Participate in weekly/biweekly one-on-one supervision, the development of work plans and annual reviews
Collaborate with MISSSEY team to support organization-wide initiatives
Implement goals and objectives of the Oakland Unite grant
Actively participate in supervision, case conferences, staff meetings and trainings
Cover drop-in milieu and engagement services as needed
Guide and participate in collaborative processes to improve all work at MISSSEY
Minimum 2 years’ experience working with strength-based and client-centered models, restorative and trauma-informed care practices.
Bachelor’s Degree in social sciences such as psychology, criminal justice, social work and/or public health preferred. Relevant experience will be considered.
Experience in trauma-informed healing centered youth development with youth.
Experience working with African American cis, trans, and non-binary women and girls.
Ability to identify, assess, and intervene effectively with behavioral health issues.
Passion for supporting young people, promoting healing-centered, trauma-informed youth development practices and working towards social change.
Occasional lifting of up to 50 lbs
Requires computer use each day, including typing for many hours per day
Requires ability to use a keyboard, monitor, cell phone, and calculator
Requires the ability to communicate verbally, both in person and on the telephone
Must be able to stand for at least 20 minutes at a time
Occasional outdoor activities
Shared office space; main offices are on the second floor with no elevator access
Ability to drive a motor vehicle
Requires transport of clients and, at times, their children, using own vehicle
Work in the community, including law enforcement facilities and county and state offices
Required Licenses and Certificates:
Current driver's license, reliable vehicle, proof of liability insurance coverage, and a clean driving record required
A criminal background check including fingerprint clearance
Position title: Intensive Case Manager
Classification: Full-time, hourly, non-exempt, some weekends and evenings
Compensation: $47,000- $53,000 per year
Benefits: Premium Medical/Dental. Coverage of work-related travel, mileage, 15 Holidays off , 3 weeks starting vacation, and 12 accrued sick days
For more information about MISSSEY, please visit our website www.MISSSEY.org
To apply, please send your resume and cover letter by email to firstname.lastname@example.org, attention to Human Resources. Enter the job title in the subject line.
Due to the volume of candidates, we will be unable to contact each candidate individually. If you are being considered for the position, you will be contacted. We are unable to accept phone calls or walk-ins. MISSSEY is an equal opportunity employer.
NON-DISCRIMINATION POLICY: MISSSEY DOES NOT DISCRIMINATE IN ANY PROGRAM, ACTIVITY, OR IN EMPLOYMENT ON THE BASIS OF AGE, CREED, SEX, RACE, ETHNIC BACKGROUND, MARITAL OR VETERAN STATUS, NATIONAL ORIGIN, DISABILITY, SEXUAL ORIENTATION, OR RELIGION. SURVIVORS AND WOMEN OF COLOR (TRANS INCLUSIVE) ARE ENCOURAGED TO APPLY