What You’ll Do

• Call on open invoices, collect past-due balances, and resolve payment issues
• Build trust with customers while holding firm on payment commitments
• Keep accurate records of your calls, notes, and follow-up strategies
• Collaborate with our internal teams to resolve billing questions or disputes
• Hit daily and weekly targets for outreach, promises to pay, and cash collected
• Stay organized, stay focused, and stay positive (even when it’s not easy)
   

Who You Are

• Assertive but empathetic—you know when to push and when to pivot
• A solid communicator who can speak clearly, listen actively, and stay composed
• Not afraid to pick up the phone and have uncomfortable conversations
• Good with systems and able to take notes while on the call
• Detail-oriented and coachable—you take feedback seriously and apply it fast
• Hungry to win, but professional enough to play the long game when needed
   

What We Offer

• $18/hour starting pay with weekly bonus opportunities
• A supportive, team-focused environment with real growth potential
• On-site role at our Burbank office—our top performers love the energy here
• Paid training, performance coaching, and daily motivation from leadership
   

Must-Haves:

• Confidence and persistence—you’re not afraid to ask for the money
• Clear communication skills (spoken and written)
• Ability to stay calm, polite, and firm under pressure
• Solid organizational skills—you’ll be juggling multiple accounts and deadlines
• Tech-savvy enough to learn a CRM and navigate it quickly
• Coachable, open to feedback, and willing to improve every week
• Reliable and on time—we’re counting on you