This role is responsible for ensuring that audio-visual (AV) systems are expertly designed, installed, tested, and maintained to meet performance specifications and exceed client expectations. The ideal candidate will have a strong foundation in both analog and digital AV systems, control system programming, and project management.

Duties & Responsibilities:

• Design, install, and commission AV systems for video conferencing, live events, and multimedia presentations.
• Verify system integration, troubleshoot technical issues, and provide final acceptance documentation.
• Select, purchase, and manage AV equipment tailored to client and event needs.
• Program and implement control systems using Crestron, Extron, QSC, and Biamp platforms.
• Write and test control system code, configure audio files, and develop custom GUIs for touch panels.
• Perform in-house testing and on-site commissioning of AV systems.
• Provide technical support and training to end-users to ensure effective equipment operation.
• Maintain comprehensive documentation including schematics, wiring diagrams, and maintenance records.
• Update and maintain programming code in installed systems.
• Program, troubleshoot and update software to optimize system performance, in addition to ease of access for non-technical users
• Analyze and ensure security and integrity of all systems and data
• Provide technical assistance and resolve related issues for users and personnel
• Collaborate with internal assets and support team to ensure customer needs are met
• Develop and implement system recovery protocols in the event of destruction of all or part of the system or components
• Analyze, test, and implement of system and software, ensuring operating system compatibility
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Additional duties as assigned.

Skills & Qualifications

• Strong understanding of analog and digital AV systems.
• Proficiency in cable specification, termination, and soldering (CatX, Coax, Mic/Line, Control, Speaker, etc.).
• Experience with DSP software, switchers, and AV control systems.
• Ability to manage projects, timelines, and budgets effectively.
• Excellent collaboration and communication skills.
• Experience installing and testing code onsite
• System design and engineering experience required
• Experience working with clients in a professional manner
• Must be able to effectively explain technical concepts to non-technical users
• Outstanding oral and written communication skills – clear, direct, detailed.
• Independent work ethic highly motivated to getting a job done right

Certifications

• AVIXA CTS, CTS-D
• Crestron Master Programmer
• Q-SYS Level I, II, III
• Dante Level I, II, and Dante Domain Manager
• Cisco Certified/CCNA
• Extron Certified Programmer
• Biamp Tesira Certified Programmer

Working Conditions:

• The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
• The worker is subject to outside environmental conditions: No effective protection from weather.
• The worker is subject to both environmental conditions: Activities occur inside and outside.
• The worker is subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
• The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
• The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.
• The worker is subject to vibration: Exposure to oscillating movements of the extremities or whole body.
• The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Physical Requirements:

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Very heavy work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Crawling: Moving about on hands and knees or hands and feet.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Remaining upright on the feet, particularly for sustained periods of time
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
• Grasping: Applying pressure to an object with the fingers and palm
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

Pre-Employment Screening Requirements:

• Motor Vehicle Record (DMV) check.
• E-Verify Authorization
• Drug Screening
• Background / Livescan Screening