Summary:
Flatter, Inc. (Flatter) is looking for a Business Analyst to support development and implementation of these enhancements, that provides the CBP Office of Finance (OF) with Agile project management, requirements gathering, user acceptance testing, training, and stakeholder engagement services. The Business Analyst provides in-person support to the client located in the Indianapolis office.
Responsibilities:
· Lead or be a member of a team of analysts that apply process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management.??
· Experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes.
· Directs requirement collection and refinement efforts, to include interviews, surveys, working sessions and focus group studies.?
· Provides support for the design and implementation of new or enhancements to business processes.
· Supports coordination between multiple project teams to ensure enterprise-wide integration of reengineering efforts.?
· Facilitates meetings to assist management in the development of clear statements of quantifiable goals, objectives, requirements, and metrics.
· Ensures proposed process improvements align to strategic objectives, and initiatives are compliant with appropriate policies, rules and regulations.?
· Experienced in developing realistic and practical implementation plans.
· Conducts organizational studies and evaluations; conducts work simplification and measurement studies; and prepares operations, training, and procedural manuals to assist management in implementing ways to operate more efficiently and effectively.?
· Familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management.?
Qualifications:
Required:
· 7-10 years of relevant experience.
· Bachelor’s degree.
Preferred:
· Active DHS CBP BI or reciprocity strongly preferred.