NK is known worldwide for its waterproof speed measurement, timing and audio systems for competitive rowers and paddlers, used by virtually every school and club program throughout the world from novices to Olympic medal winners. NK’s Kestrel Weather & Environmental Meters are portable weather instruments used by firefighters, military personnel, farmers, hikers, meteorologists, sports teams and thousands of other people who need to know the conditions where they work or play. NK’s new KestrelMet Weather Stations make professional weather monitoring accessible with no complex set-up or configuration. Our products ARE us - we design them, build them, sell them, and passionately stand behind them.
NK has been in business for over four decades and is still growing stronger. Working here offers excellent opportunities for personal and professional development as well as the fun and satisfaction of being part of a successful American business. NK is a Lean enterprise committed to American manufacturing and continuous improvement of our design, production, administrative and sales processes.
NK's facility (manufacturing plant and offices) is located in Boothwyn, PA, about 30 minutes southwest of Philadelphia. NK's work environment is informal and high-energy (and dog-friendly), and our employees' quality of life is important to us. We are, of course, adapting our professional work approach to the new realities of coronavirus limitations and are emphasizing remote work, but will be working together in the office at least some of the time when conditions permit.
We truly live the meaning of that “Teamwork” rowing poster found on the walls of so many businesses. Come try out!
The Senior Technical Support adds value to NK by reducing cost through resolving product issues. This position facilitates customer success and satisfaction with our products because the products work as promised, information about the products is accurate and customers have easy access to the product information. This is at-will employment.
Personal Qualities for Success in this Job
Education and Experience
Work Environment and Physical Demands
Climate-controlled indoor manufacturing plant and offices. May be required to stoop, kneel, crouch or crawl, climb or balance. Must be able to lift and/or move up to 20 pounds.
Hours of Work
Monday to Friday. Some flexibility to set 40-hour schedule including the core hours 9am-4pm.
Travel / Work location
Business travel up to 5% expected, all other time is in NK’s plant in Boothwyn, PA. Reliable transportation required.
Work Authorization/Security Clearance
Must be eligible to work in the US without sponsorship. Security clearance is not required.
Equal Opportunity Employer
NK is an equal opportunity employer. NK conducts all employment-related activities in full compliance with all applicable Federal and State laws and without regard to an individual’s age, color, sex, disability, marital status, national origin, citizenship, race, religion, sexual orientation, veteran status or other legally protected category is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment and also applies to training, transfer, promotion, compensation, benefits and all other aspects of employment.