•As a member of the care team, works to provide patient-centered care delivery.
•Provides quality diagnostic imaging services with a patient focused approach.
•Provides initial preparation of patients prior to the provider’s encounter; assists providers in patient care activities as directed; updates/documents/processes records; greets and directs patients; answers telephone; schedules all types of services; obtains and edits demographic and insurance information, collects payments, follows work-flow processes for all patient encounters, orders and
•Applies critical thinking to managing patients, assuring appropriate care based on patient needs using age specific assessment, communications, and knowledge of physical and mental capabilities.
•Will be required to work various shifts (weekends, evenings, and holidays).
•Upholds the organizations’ Mission, Values and Goals by adhering to the NHS Standards of Performance.
•Participates in team-based patient-centered care delivery.
•Consistently produces images of optimal diagnostic quality through proper exposure factors, patient positioning, image identification, and proper processing.
•Consistently demonstrates a thorough knowledge of human structure and function, patient care, positioning, principles of image production, and specialized techniques required of a radiographer.
•Provides appropriate exam by evaluating requisition for exam ordered, proper provider, diagnosis, and other special notes. Provides radiologist with information pertinent to the exam.
•Consistently uses the equipment in a safe manner. Always handles equipment to prevent damage. Performs basic maintenance and/or reports unsafe/broken equipment.
•Prepares exam rooms; assures rooms are clean, neat, and stocked. Orders supplies and medications.
•Rooms patient, obtains chief complaint, vital signs, weight, temperature, medications, past medical history. Assists the provider during physical exams and procedures. Schedules tests and referrals.
•Performs various tasks and procedures as assigned and as qualified by training or instruction.
•Answers telephone and takes necessary action. Schedules services, verifies eligibility, and obtains necessary authorizations and pre-certifications. Greets patients and visitors. Obtains, enters, and updates demographic information. Processes incoming and outgoing mail, e-mails, phone messages, faxes.
•Takes payments, completes encounter and balancing process, prepares bank deposits.
•Actively participates in Joint Commission preparation and maintenance of standards and other regulatory requirements.
•Participates in monitoring and auditing projects as assigned.
•Successfully handles communications to achieve desired outcomes.
•Demonstrates a thorough knowledge of key responsibilities. Is technically adept at all facets of his/her work. Keeps abreast of trends and changes to improve quality and safety in the care of the patient.
•Interacts with all in a courteous and respectful manner, inspiring confidence by performing and communicating in a professional and ethical manner.
•Actively participates in specific projects, committees, and staff meetings as assigned.
•Performs other related duties as assigned.