Loan Specialists play a crucial role in helping our customers. From delivering up-to-date information on loan applications to educating potential borrowers about our products, Loan Specialists play a crucial role in helping our customers. Loan Specialist will assist borrowers during full life cycle of the loan, from the application process through repayment. This role is a versatile one, often switching gears to assist in document verification and other projects. The Loan Specialist is a key factor in company growth and success by providing a high quality and engaging customer experience.
This role is responsible for several specific tasks:
Strong desire to work for a mission-based organization that emphasizes the importance of providing exceptional customer service and aligned with our core values: Truthful at all times; Helpful to teammates, clients, and customers; Present, committed & engaged to their teams and work; Driven to be courageous to make an impact; and Diligent & conscientious in executing every element of work.