At Bippus State Bank, we’ve proudly served the Roanoke community for decades—building relationships rooted in integrity, care, and local commitment. As a Personal Banker, you’ll be joining a team that’s deeply woven into the fabric of this well-established market, where our customers aren’t just account holders—they’re neighbors, friends, and partners.

This role is ideal for someone who thrives on connection, takes pride in delivering personalized financial solutions, and wants to make a meaningful impact in the lives of others. If you're ready to be part of a trusted institution with a strong reputation and a heart for community, we’d love to welcome you aboard.

Primary Duties and Responsibilities:

· In person and remote new deposit account openings 

· Account and customer maintenance and changes

· Assist customers in completing service requests remotely

· Online banking assistance and troubleshooting

· Answer and direct incoming phone calls

· Establish a rapport with clients

· Understand, promote, and advise on the bank’s products, services, and electronic delivery channels

· Resolve customer problems confidently

· Convert service and problem resolution to sales opportunities to deepen customer relationship

· Maintain a professional manner and appearance

· Teller transactions - periodically

· Assist other departments as necessary

Hours:

Full Time: 40 hours/ week 

Monday - Friday 8:15 AM – 5:00 PM

Saturday (rotating one on/two off) 8:15 AM – 12:00 PM

· High school or equivalent (required)

· Banking experience (required)

· Customer service oriented

· Technology proficiency

· Attention to detail

· Ability to work well with others in a team environment