Socket is looking for an organized and talented Data Entry Specialist - Sales to join our team! This role is crucial to ensuring that our fiber orders and customer accounts are accurately entered, tracked, and fulfilled in a timely manner.

This is an in-office position. 

What We offer:

• 401k matching
• Medical benefits
• Dental benefits
• Vision benefits
• Free Internet if available in your area!

Primary Responsibilities:

• Accurately submit and manage fiber orders in the Socket system
• Create and maintain customer billing accounts
• Occasionally coordinate and schedule with customers as needed
• Ensure all order details and documentation are complete and accurate
• Follow established workflows and company processes with consistency
• Procure necessary components and services related to customer orders
• Perform data entry with a high degree of accuracy
• Communicate clearly and effectively with internal teams to ensure smooth order fulfillment
• Troubleshoot and resolve order-related discrepancies or issues
• Other duties as assigned

Skills:

• Strong written and verbal communication skills
• Ability to keep detailed documentation
• Multitasking skills
• Initiative
• Proficiency with computers
• Reasoning skills
• Ability to analyze data
• Organizational skills
• Dependability
• Ability to follow established processes
• Strong ability to collaborate with other teams

Desirable Skills:

• Previous experience in data entry, order processing or administrative support preferred
• Comfortable working in a fast-paced, team-oriented environment

Ready to take the next step? Apply now and be a key part of delivering Socket's fiber network!