Call Center Operator/Receptionist
Job Type
Full-time
Description

Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone.


Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities.


  • Serves visitors by greeting, welcoming, and directing them appropriately
  • Notifies company personnel of visitor arrival
  • Directs visitors by maintaining employee and department directories
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations
  • Contributes to team effort by accomplishing related results as needed
  • Answering phone calls in a swift, professional manner
  • Transferring customers to the appropriate personnel
  • Scheduling customers for service reservations
Requirements
  • Telephone Skills
  • Verbal Communication
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Handles Pressure
  • Familiarity with phone systems
  • Previous experience with Microsoft Office software preferred