Lead Maintenance Technician
Greater Cleveland Area
Description

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. Since its founding in 1992, the company has been dedicated to transforming communities by creating vibrant, community-focused spaces.


Overview

The Lead Maintenance Technician assists the Senior Operations Manager in the daily maintenance operations for a premier regional shopping destination. This crucial role is responsible for leading a team of maintenance technicians, assigning and prioritizing tasks, and performing hands-on repairs to ensure the preservation and aesthetic value of the property.


Job Type & Schedule: This is a full-time, non-exempt position. The standard work week is 40 hours, with a schedule that may include evenings, weekends, and on-call shifts as needed to support mall operations.


Key Responsibilities

Team Leadership & Work Management

  • Supervise and lead the maintenance staff, assigning and prioritizing work orders and daily maintenance functions.
  • Act as a point of contact for staff, management, tenants, and outside contractors, handling difficult conversations and resolving issues promptly.
  • Ensure all maintenance activities comply with company, health, safety, and regulatory codes.

Technical Maintenance & Repairs

  • Perform, assign, and oversee general, advanced, or specialized maintenance functions depending on property needs.
  • Repair and maintain machinery and mechanical equipment, including heating and air conditioning units. This includes overseeing the operation of heating and hot water boilers, make-up units, and booster pumps.
  • Diagnose problems; disassemble units, clean, lubricate, repair, and replace parts, including filter changes.
  • Perform routine to difficult carpentry duties, including installation of new doors and repairs of door jambs, moldings, hinges, door closers, locks, knobs, shelving, ceiling tile/grid repair, and installations.
  • Perform routine to difficult painting duties, including drywall or plaster repair.
  • Perform routine to difficult plumbing duties, inspecting, installing, repairing, and replacing pipes, fittings, and plumbing fixtures, unclogging sinks and toilets, repair of faucets, and replacement of washers.
  • Perform routine to difficult electrical duties, including inspecting and testing lighting, wiring, and power circuits, replacing faulty switches, lamps, and ballasts.

Preventive Maintenance & Inspections

  • Develop and execute preventive maintenance schedules for all building systems (electrical, plumbing, HVAC, carpentry, etc.).
  • Conduct regular facility and equipment inspections to proactively identify and address issues.
  • Perform routine turnover duties of vacant units to prepare them efficiently for new tenants.
Requirements

Education & Experience

  • Required: High School Diploma or equivalent (GED).
  • Required Experience: Minimum five (5) years of maintenance experience, with at least one (1) year in a supervisory role.

Technical Skills & Certifications

  • Proficient in electrical, plumbing, HVAC, carpentry, and general mechanical repairs.
  • Preferred Certifications: HVAC, Electrical, or Plumbing.
  • Valid driver's license required.

Personal Attributes

  • Strong leadership and project management skills.
  • Excellent communication (verbal and written) and customer service skills.
  • Must be a self-starter, self-motivated, and a team-player.
  • Requires strong attention to detail and personal accountability.

Physical Requirements

  • Ability to lift up to 75 pounds and perform physical tasks for extended periods in various indoor and outdoor conditions.

Compensation & Benefits

We offer a competitive compensation and benefits package designed to support your health, financial security, and work-life balance.

  • Medical, Dental, & Vision: Coverage through United Healthcare
  • Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
  • Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
  • 401k: With a company match of 50% on the first 5% of your contributions.
  • Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
  • Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday.