Contessa offers a unique opportunity for individuals interested in being part of an organization that is leading the country in redefining the way care is provided to patients. Contessa’s Home Recovery Care model brings all the essential elements of inpatient care to the comfort and convenience of a patient’s home. The model enables provider organizations and health plans to deliver high-quality, safe and affordable care to patients with non-life-threatening conditions. At Contessa, you will have the opportunity to make a direct impact on the lives of patients and be at the forefront of shaping a pioneering space in the health care industry.
About the Role
As Director, Home Recovery Care, you will lead a team of RNs responsible for coordinating patients stay in Home Recovery Care. Home Recovery Care brings all the essential elements of inpatient care to the comfort of a patient’s home. This care option is presented to eligible patients by our partner health system’s physicians working with a Recovery Care Coordinator (RCC) who then organizes our partners’ care team. As Director HRC, you will leverage the most advanced telehealth platforms and partner with an interdisciplinary network of doctors, nurses, social workers, and ancillary providers to improve the health and well-being of our patients.
You will manage, mentor, and provide clinical oversight to the local RCC team and report to the Director, Operations. The role will be responsible for presenting quality data and individual patient outcomes to physicians and other clinical departments that may refer patients into Home Recovery Care. You will meet with key health system stakeholders to forge positive working relationships that will contribute to further collaboration in patient care delivery coordination. You will also be responsible for implementing existing and emerging patient care Home Recovery Care programs across our partner health system’s hospitals.
Contessa offers a unique opportunity for individuals interested in being part of a fast-paced start-up culture at an organization leading the country in redefining the way we care for patients. To best advocate for the patient, you must exhibit boundless empathy, unwavering integrity, and a willingness to go above and beyond to do what is best for our partner health system’s patients, their families, and our physician partners. At Contessa, you will have the opportunity to make a direct impact on the people’s lives and be a part of shaping an innovative space in the healthcare industry. The Director, HRC will have strong leadership and management abilities, influencing skills and diverse acute nursing care experience. To best lead the HRC staff, you must possess a comfortable knowledge of rapid identification of patients’ clinical indicators for inclusion in HRC and possess the agility to adapt to and lead staff through changes as the organization identifies new opportunities to enhance program offerings and makes improvements in processes through experience. You will also perform the responsibilities of the Recovery Care Coordinators that report to you.
Our team members are our greatest asset. That’s why you’ll find that Contessa has built a culture around trust, open communication, and a unified desire to change the way healthcare is being delivered. It’s important to us that you like your job, are motivated by the work you do every day and feel supported by leadership. Contessa offers a generous compensation and benefits package, a strong belief in a healthy work-life balance, and great opportunities for career growth.