Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit www.CollegisEducation.com.

Position Summary: 

Our Enrollment Specialists are responsible for working on behalf of Collegis’ partner schools to support their prospective students by educating them on available programs and qualifying for enrollment.   The Enrollment Specialist guides prospective students to make the decision to invest in their future and enroll in one of Collegis Education’s clients programs in various fields of study.

Hybrid Policy: 

This role offers the flexibility of a hybrid environment. In alignment with our commitment to collaboration and team engagement, employees will be expected to follow a schedule working onsite 2-3 days per week to support in-person connection and cross-functional partnership. 

 Primary Responsibilities, Essential Functions and Requirements: 

• Serve as the primary inbound and outbound contact for prospective students, delivering a high-quality, consultative phone experience that builds trust and inspires confidence in their educational journey.
• Execute structured outbound call campaigns and multi-channel follow-up (phone, text, email, chat) to engage prospective students, increase contact rates, and drive enrollment outcomes in alignment with partner communication strategies.
• Conduct needs-based discovery conversations over the phone, effectively presenting program benefits, addressing objections, and guiding students toward confident enrollment decisions.
• Mentor students from the application process through the first week of enrollment
• Consistently achieve and exceed key performance metrics including call volume, contact rates, conversion goals, and service standards, while maintaining compliance and delivering an exceptional student experience.
• Manage and maintain accurate student records within CRM systems, ensuring timely documentation, follow-up scheduling, and seamless progression through the enrollment pipeline.
• Demonstrate a high level of product/program knowledge of the college’s programs, services, and competitors in market
• Maintain contact with business and/or high school community and student service organizations as necessary
• Provide guidance and facilitates the admissions process including: entrance exams, applications, transfer of credit policy, financial aid, class schedules, orientation, and background checks
• Ensure compliance of all Collegis and partner school policies at all times
• Adhere to the appropriate information security policies based on the sensitivity of company data and report any security related issues
• Reduce risk of theft, fraud, or misuse of information assets by maintaining security and patch management for the services provided by the team.

Experience and Qualifications:  

• Ability to work a flexible schedule 
• At least 2 years of consultative sales, recruiting  or customer service experience
• Self-motivated and entrepreneurial spirit with desire to work in a fast paced environment
• Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences
• Demonstrated ability exceeding expectations, influencing others, and meeting deadlines
• A passion and enthusiasm for education

Education, Certifications and Licensures: 

•  Bachelor's degree or equivalent work experience required 

Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain of @mail.paylocity.com or @collegiseducation.com. 

Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.