We’re looking for a motivated, people-focused Residential Portfolio Manager to oversee a portfolio of residential properties and help us deliver exceptional service to the properties we serve. If you enjoy relationship-building, problem-solving, and working in a dynamic environment where no two days are the same, this could be the perfect fit.

What You’ll Do

• Serve as the primary point of contact for tenants and owners
• Oversee day-to-day operations, property upkeep, leasing, and tenant relations
• Conduct inspections, coordinate maintenance, and manage the tenant lifecycle
• Work with Marketing on available units and guide prospective tenants through the leasing process
• Monitor property performance, budgets, and documentation using Rent Manager
• Ensure compliance with policies, regulations, and the VRLTA
• Collaborate with a supportive, energetic residential operations team

What We’re Looking For

• 2–5 years of experience in customer service, property management, sales, or related fields
• Some college preferred
• Strong communication skills and an ability to build trust quickly
• Excellent organizational, problem-solving, and follow-through abilities
• Tech-savvy with proficiency in Microsoft Office 
• Virginia Real Estate Salesperson License (or willingness to obtain within 90 days)
• Valid Driver’s license and meet company driving requirements

Why Join Matchbox?

• Positive, team-centered culture
• Opportunities for training and professional development
• A role where your contributions directly impact resident satisfaction and property performance

If you thrive in a fast-moving environment and enjoy making a difference for residents and property owners, we’d love to meet you!