Do you love the dental field and leading a team of exceptional individuals? New Day Dentistry is looking for an experienced Office Manager to join our growing team. If you are someone who embodies compassion and reliability, with a minimum of three years of experience in dental office management, we can't wait to hear from you! This is a full-time position 32-40hrs per week (no weekends). In addition to a competitive compensation package, we offer comprehensive benefits. 

Our team is expanding to better serve our valued patients. If you are interested in this opportunity, we look forward to hearing from you.

We offer benefits to all full-time team members after the intro period, including:

• Medical insurance
• Dental benefits
• Voluntary life, vision, and disability insurance
• 401k with company match
• Paid time off and sick leave
• Holiday pay
• Bonus opportunities!

Responsibilities

• Appointment coordination for doctors and hygienists with an emphasis on productive booking
• Treatment planning, consulting, and case presentation, including continuity and follow-up
• A strong grasp of general dental procedures and coding
• Efficiently manage accounts receivable, including collections at time of service and balance billing, and closely monitor and reconcile insurance and patient aging reports
• Proper reporting, including day sheets, month-end, and practice analysis reports
• Ability to coordinate insurance benefits and effectively calculate treatment estimates
• Patient communication, treatment coordination, insurance verification, and unscheduled treatment follow-up
• Ensure proper deposits and same-day collections
• Successfully communicate with the team via morning huddles, patient routing slips, and monthly team meetings to ensure the practice is meeting production goals
• Extensive knowledge of PPO insurance programs
• Strong understanding and implementation of dental protocols and policies
• Reduce overhead and maintain solid budgetary parameters
• Ensure HIPAA & OSHA compliance within the practice

Qualifications

• Able to foster a warm and welcoming environment for staff and patients alike
• Understanding of dental insurance, CDT coding, and billing
• Ability to assess challenges and make astute suggestions to produce positive growth
• Strong organizational and time-management skills - efficiency is a key quality in an office manager
• Ability to manage ARs and outstanding claims
• Meeting practice goals and metrics
• Strong emphasis on synergistic teamwork, quality clinical treatment, and exceptional patient care
• Exceptional verbal and written communication skills
• Honest, reliable, compassionate, and assertive
• Dentrix and CareStack experience preferred, but not required

Compensation

$27-33 hourly BOE

About New Day Dentistry

Since the opening of our very first private practice in 2007, New Day Dentistry has enjoyed the reputation of offering quality dental treatment and compassionate care to our patients at an affordable cost.

New Day Dentistry is owned and operated by Dr. Jamie Suman and Dr. Jeremy Zeigler, who practice in their own locations in Northglenn and Lakewood respectively. We are a small Dental Services Organization whose philosophy of care centers around community, integrity, and transparency.

We employ qualified, friendly, and dedicated professionals to care for our patients and support our dentists. We offer competitive wages and benefits, including health insurance, retirement, and paid leave. We foster a safe and professional environment for our teams and recognize the value of each individual.