Service Advisor
Description

Join the Jim Shorkey Auto Group Family as a Service Advisor – North Hills Mitsubishi!

Are you passionate about delivering top-notch customer service and thrive in a fast-paced, team-oriented environment? Jim 

Shorkey Auto Group, a trusted name in the automotive industry across Pennsylvania, Ohio, and Georgia, is looking for a motivated and customer-centric Service Advisor with prior dealership experience to join our growing team in the North Hills.


As a Service Advisor, you’ll be the friendly face and knowledgeable guide our customers rely on for a smooth and satisfying service experience. If you love cars and people, this is the perfect opportunity to accelerate your career!


What You’ll Do:

  • Welcome customers with professionalism and enthusiasm, listening carefully to their vehicle concerns.
  • Clearly explain service options and maintenance recommendations, providing transparent and accurate estimates.
  • Use our cutting-edge service management system to schedule appointments and manage vehicle information efficiently.
  • Keep customers informed throughout the service process, addressing questions and concerns with care.
  • Build lasting relationships that turn first-time visitors into lifelong customers.
  • Work closely with our skilled technicians to ensure timely, high-quality repairs.
  • Uphold dealership standards and ensure every customer leaves with a smile.

What We Offer:

  • Competitive pay and a comprehensive benefits package
  • Career advancement opportunities in a growing company
  • A supportive, team-first culture where your contributions are valued
  • The chance to be part of a winning, customer-focused team
  • And so much more!



Requirements

 What You Bring:

  • Previous experience of at least 1 year of working in an automotive dealership as a service advisor is required
  • CDK experience is highly preferred
  • Exceptional communication and customer service skills
  • Strong organizational and multitasking abilities
  • Comfort with computers and service software
  • A valid driver’s license and clean driving record
  • Ability to pass a background check and drug screening

If you're ready to take the wheel of your career and drive toward success with a company that values integrity, teamwork, and excellence, apply today and become part of the Jim Shorkey legacy!