United Way of Connecticut is based in Rocky Hill, Connecticut. We are conveniently situated right off of I-91, and are close to many shopping plazas, restaurants and public transit.
Every hour of every day, people in Connecticut turn to United Way of Connecticut for help. We help people find and access the health and human services they need, including food, shelter, and other basic needs. We respond in the event of weather emergencies, natural disasters and family and personal crises of any kind. We assist parents and caregivers with finding the best child care for their family.
WHAT YOU WILL DO:
The Connecticut Paid Family Medical Leave (CTPFML) Contact Center Supervisor is responsible for overseeing the day-to-day operations of the Connecticut Paid Family Medical Leave (CTPFML) Contact Center by providing direct supervision to the Contact Center Specialists. The Connecticut Paid Family Medical Leave (CTPFML) Contact Center Supervisor ensures the delivery of quality service on a continual basis through call monitoring, case review, and development of staff.
The Hours: Full-Time (40 hours) with a one hour lunch break.
The Pay & Benefits: Competitive $24.00 per hour pay rate.
• An outright 8% 401(k) contribution (approximately $4,000 annually).
• 20 days of Paid Time Off in a calendar year – you begin accruing immediately!
• 10 paid holidays per year.
• Generous health benefits including 80% coverage of your medical plan premium and deductible.
• Tuition reimbursement (after 1 year).
As a VEVRAA Federal Contractor, United Way of Connecticut, Inc. desires priority referrals of protected veterans for positions at its location at 1344 Silas Deane Hwy, Rocky Hill, CT 06067. Any questions may be referred to Recruitment@ctunitedway.org.
United Way of Connecticut is an Affirmative Action/Equal Opportunity Employer.
United Way of Connecticut, Inc. endeavors to make www.ctunitedway.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact (860) 571-7500. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.