Job Details

Responsible for providing outstanding customer service in passenger services related activities, baggage acceptance, passenger documentation, system actualization, proper air fare and excess baggage charges.

Previous experience is a plus.

Good Customer service and excellent communicator.

High School or GED achieved, higher education is a plus.

ENGLISH SPEAKER REQUIRED

• At least 18 years of age.
• US Citizen or US Legal Resident. 
• TSA Security Clearance
• CBP clearance.
• Write & Speak English.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Computerized check-in passengers for international and domestic travel.
• Verify documentation for international and domestic flights
• Ensure correct boarding passes are provided to each passenger for the assigned flight.
• Verify ticket and seat reservations. Match manifest to on board count.
• Assist with various governmental agency requirements.
• Connect and disconnect jet way/stairs as necessary. Maintain liaison with airlines and customer representatives and ground handlers.
• Announce arrivals and departures as necessary. Maintain current knowledge of all flight times during shift. Provide information to customers.
• Assist with baggage tagging and claim reports.
• Close and transfer the flight information.
• Make all sales reports. 
• Able to lift or manipulate 70 pounds or less. 
• Report to work on time.
• Able to work under stress. 
• Flexible Schedule (Holidays /Weekend work).  
• Computer oriented (Word, Excel, Power Point) Shares System, or Amadeus is a plus.  
• Fast learner.  
• Excellent communication skills.   
• Able to stand for long periods of time.   
• Pass all training test. 
• Work as a part of a Team.   

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Starting Rate

USD $21.91/Hr.

Employment Type Part-Time

Regular

Equal Opportunity Employer

The Company is an equal opportunity employer, where employment is based upon personal capabilities and qualifications, in compliance with all applicable federal, state, and local fair employment practices laws. The Company strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, transgender status, actual or perceived sexual orientation, national origin, alienage or citizenship status, marital status, familial status, caregiver status, military status, including past, current, or prospective service in the uniformed services, genetic information, status as a victim of domestic violence status, actual or perceived physical or mental disability or any other protected characteristic as established by applicable law.

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