LAC seeks a bilingual Technical Information Specialist (TIS) specializing in Human Nutrition to support a major federal information center and website. The Specialist will be responsible for researching, creating, and updating web content using evidence-based, authoritative sources on food and nutrition related topics in both English and Spanish. The Specialist will use monthly website analytics to improve content The Specialist will also assist with planning and developing online exhibits and outreach campaigns to promote web content. In collaboration with IT staff, the Specialist will develop and disseminate user surveys and analyze responses to suggest improvements to the user experience and site content. This position can be performed remotely from anywhere in the United States. This is a full-time, benefited position. 

Responsibilities 

• Support web content management for multiple federal websites including focusing on nutrition, dietary recommendations, and related public health issues.
• Analyze site analytics 
• Compose original content in English and Spanish; translate existing content to/from Spanish
• Develop, disseminate and analyze user surveys to identify potential improvements to the site
• Support creation of online exhibits and outreach campaigns
• Ensure all content meets federal guidelines for accessibility (Section 508, Plain Language)

• Master’s degree in nutrition, public health, or related field
• Excellent bilingual reading comprehension and written communication skills required in English and Spanish. 
• Experience using a content management system to manage website content, Drupal experience preferred
• Previous experience conducting outreach to various customer groups in a variety of mediums such as presentations, trainings, exhibits, conferences, developing content for programs, etc. 
• Experience in the growth and maintenance of websites, assessing customer needs, and implementing plans to develop websites to address those needs. 
• Experience with web analytics to analyze user trends
• Prior experience in reference service work (i.e. providing responses to customer or public inquires) strongly preferred
• Experience in general nutrition is not required, but helpful.

Physical Requirements 

• Ability to remain seated and work at a computer for extended periods. 
• Use of standard office equipment, including keyboard, mouse, and phone. 
• Participation in virtual meetings and online presentations as needed. 
• Occasional handling of light materials up to 10 pounds.

 Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.