Description
We are seeking a Store Manager for our actively growing car wash company!
The Store Manager is ultimately responsible for his/her store’s successful operation and profitability. This person also supports hiring, onboarding, training, and best practices for all area locations.
Key Duties and Responsibilities
- Lead by example and showcase the standard for customer service, quality, and cleanliness
- Create a positive and fun working environment
- Continuously educate store teams on products, services, promotions and/or operational initiatives
- Act as the store expert on the POS system, wash equipment, application processes and service initiatives
- In partnership with the Operations and Human Resources, hire or promote, train and evaluate Supervisors, Sales and Crew members
- Field and resolve customer or employee issues, partnering with CEO, HR and/or the Operations and Training Manager as needed
- Manage the store level claims process
- Maintain proper chemical and supply inventory
- Ensure all opening and closing procedures are followed
- Proactively manage labor
- Write staff schedule and manage call outs
- Lead any other store level operational initiatives as needed
- Maintain, troubleshoot, and complete general repairs on wash equipment
Benefits include:
- Health Benefits
- 401-K
- Free car washes
Requirements
- 3-5 years in a leadership role.
- Team player who is willing to jump in and get the work completed.
- Highly motivated, self-directed individual with the ability to multi-task
- Ability to work a variety of hours including weekend shifts.