The CFSS Captain is responsible for the direct supervision of CFSS coordinators. This is done by auditing employees’ work, performing performance evaluations, answering CFSS questions, and helping with coverage cases. The CFSS Captain maintains reduced active caseloads and must adhere to the same standards as the CFSS consultation coordinators regarding the quality of care. The CFSS Captain reports to the CFSS Supervisor.  

Who would be successful in this role? This role is ideal for someone who enjoys variety in their daily tasks and works with a diverse range of clients. A CFSS Captain holds significant responsibility as they manage both their caseloads and their team. Therefore, individuals who are seeking opportunities to consult, collaborate, and lead others will thrive in this position.

 Job Responsibilities and Duties: 

A CFSS Captain has the opportunity to work with persons served that may have a developmental disability, serious and persistent mental illness, chemical dependency issues, a physical disability, or are aging. 

The CFSS Captain is responsible for: 

• Supervising a team of CFSS consultation coordinators. 
• Managing billable unit expectations, approving paid time off, timecards, and expenses from direct reports. Being that support for coordinators both seasoned and new to the position.
• Offering and coordinating resources for the persons served being supported.
• Monitoring service deliveries and ensuring the person's served needs are met.
• Service plan development.
• Attend regular meetings with persons served.
• Captains play a significant role in the performance of the CFSS consultation coordinators, directly impacting on how supported they feel in their role and assisting with answering questions.
• Provide direct reports with consultations regarding their caseloads. 
• Assist with training direct reports.
• Conduct WIP audits using Planstreet dashboard/reports for each team member at a frequency approved by the CMS/CMA. 

Salary:

$54,000/ year salaried

Company Perks:

• Training Program
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K - Eligible to contribute the 1st quarter after 6 months of employment.
• Animal Friendly Corporate Office
• Professional Growth Opportunities
• Flexible Schedules
• Team Atmosphere
• MSSA membership & paid CEUs
• Licensing supervision
• Flex-time available after the first 90 days.
• up to 2 days/week work from home - based on 90-day performance evaluation work from home eligibility is determined - after completing the in-person required training at our NE Minneapolis office.

 Required Qualifications: 

 All employees working directly with persons served must: 

• Successfully pass a background study. 
• A bachelor’s degree or higher is required from an accredited four-year college or university in a related field.
• Meet the education requirement or meet the education substitution described below:

Have a bachelor’s degree or higher in one of the following related fields:

Occupational Therapy, Occupational Therapy Assistant, Physical Therapy, Physical Therapy Assistant, Psychology, Social Work, Speech-Language Pathology or Audiology, Professional Recreation staff, Nutrition and Dietetics, Dietetics, Sociology, Counseling Special Education, Rehabilitation Counseling or other Human Services fields. 

Education Substitution:

Staff without a bachelor’s degree may substitute one year of relevant experience for the degree. Experience must involve direct work with people, but not in a lead role, and may include one of the following types of work: 

• One year of full-time experience providing direct services to people with disabilities or adults aged 65 and older.
• One year of full-time experience coordinating or directing services for people with disabilities or adults aged 65 and older.
• Experience coordinating one’s own services.

Preferred Qualifications: 

• Previous leadership experience. 

Pinnacle Service Inc. Provides person centered services to people with intellectual, developmental, or behavioral disabilities in various settings. We provide top level services to the individuals we support through in-home care, assisted living, case management services, CFSS services and other supportive programs. We have high standards and go above and beyond in our organization to set ourselves apart from the others.