Program Assistant

Veteran Services, Valor Home Summit

Full-Time

$20.00/Hour

Schedule: Determined on a case-by-case basis

GENERAL STATEMENT OF DUTIES: Contribute to programming support throughout the AFS Veterans Services’ area by providing quality assurance in the areas of program compliance, communication, and training needs. Assists the Divisional Director in the collection of data from veteran sites and therapists.  Responsible for the input of all HMIS data. 

ESSENTIAL RESPONSIBILITIES:

1. Ensure case files, policy, and procedures are organized, meet eligibility requirements, and that documentation requirements follow funding requirements.

2. Provides follow-up as necessary with GPD and PATH Outreach staff to mitigate identified deficiencies or errors.

3. Inputs required data for the Homeless Management Information System (HMIS) database for the PATH Outreach Team

4. Run data quality reports and distribute to case managers to fix

5. Coordinates with case management providers to ensure HMIS data is accurate and up-to-date for PATH Outreach and GPD

6. Assists the Divisional Director with training compliance of all staff.

7. Responsible for tracking therapy data, therapy attendance forms, and surveys for the programs’ creative arts therapy program.

8. Attends meetings, trainings, and conferences as requested for the purpose of program consistency, monitoring, effectiveness, planning, and goal achievement

9. Helps track and collate data for reports

10. Assists with coordinating various activities for current clients in the shelter.

11. Identifies and reports problems or unmet needs to the Divisional Director.

12. Completes all necessary paperwork/required documentation as directed.

13. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

14. Other duties as assigned.

15. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

QUALIFICATIONS:

1. Ability to model open communication, fair and equitable treatment, management of conflicts and work in a team structure.

2. Experience working with families and individuals in a residential setting preferred.

3. Experience in collecting data and research preferred 

4. Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable.

5. Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation). 

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor’s degree or equivalent, pursuing a degree in social work and/or related field (preferred). 

MINIMUM EXPERIENCE REQUIREMENTS: Minimum of two (2) years of experience working in the Social Service field (work with veterans preferred).

PHYSICAL REQUIREMENTS: Ability to hear and talk on the phone and/or face-to-face interaction required.