About the Role

At Drexel, people are at the heart of everything we do. The Keepers role is central to fostering a culture where people feel seen, heard, trusted, and respected. You’ll serve as Drexel’s Cultural Ambassadors — keeping Drexel’s core values and commitments alive in every location by championing culture, engagement, and the safety and well-being of every team member.

What You'll Do

Culture & Engagement

• Launch and manage team member surveys (e.g., Top Workplace Survey, Pulse Surveys) to measure engagement, assess culture, and identify opportunities for growth.
• Use survey insights to celebrate successes and create action plans for improvement.
• Uphold accountability to Drexel’s Mission, Core Values, and the Drexel Commitment.

Recognition & Celebration

• Lead recognition programs that highlight people and their impact, including Drexel Lion Award, Team Member Giveaways, Leader/Peer recognitions and more.
• Create moments that matter, reinforcing a culture of teamwork and belonging.

Onboarding (SHU – Starting Here at Drexel)

• Deliver a warm, impactful onboarding experience through Supply Happiness University (SHU).
• Introduce new team members to Drexel’s culture, mission, and values from day one.
• Set clear expectations and foster early connections to help new hires feel supported and engaged.
• Facilitate introductions and cultural alignment to build trust early in team members career.

Frontline Support & Engagement – Team Member Relations & Retention

• Serve as the primary People & Talent contact for frontline team member needs.
• Dive in alongside teams to understand root causes of concerns and develop solutions.
• Collaborate with leaders to address concerns, facilitate development, and align passion with talent.
• Conduct and document case studies, investigations, and coaching conversations as needed.
• Analyze turnover trends and partner with leaders to develop effective retention strategies.

Safety Culture

• Champion a culture of safety and wellness across all Drexel locations.
• Manage workers’ compensation claims and lead post-incident conversations with team members and leaders.
• Ensure compliance with DOT, MVR, and OSHA.

PM85