OUR MISSION

Vertical Knowledge is a Cleveland-based open source data technology company. Since 2007 our team has worked to create a scalable framework that provides our clients with compliant access to relevant signals within the massive amount of open source data that exists today. We're building a future where open source data can be identified, collected and leveraged to serve our clients’ AI needs. 

We are seeking an experienced manager to oversee the technical operations in the company.  The responsibilities of the VP of Technical Operations include managing employees within the Spider Operations and IT departments, liaising with other departments to ascertain their technological requirements, and developing and implementing solutions that meet these requirements and are aligned with the company’s objectives.

To be successful, the candidate will have an excellent technical aptitude as well as superior project and people management skills.  An outstanding VP of Technical Operations will be able to ensure smooth, secure, and consistently updated technical operations within the company.

This position will report to the Chief Technology Officer (CTO) of the company, and may be local to the Northeast Ohio area or remote in the US.

CORE RESPONSIBILITIES

• Overseeing all IT operations including staff and infrastructure
• Overseeing all data collection operations including staff and infrastructure
• Developing, implementing, and evaluating IT projects in line with organizational objectives
• Liaising with other departments, determining and addressing their IT needs and requirements
• Managing and supervising employees in the IT department
• Ensuring the maintenance of current projects and technology systems
• Identifying vulnerabilities, the need for upgrades, and opportunities for improvement
• Proposing strategic solutions and recommending new systems and software
• Preparing financial budgets and performance reports
• Building and maintaining relationships with external advisors and vendors
• Ensuring reported issues are resolved in a timely manner

REQUIRED SKILLS & EXPERIENCE

• BS in Computer Engineering, Information Technology, or Computer Science
• Minimum 10 years of experience in IT operations
• Minimum 5 years in a supervisory or technical management role
• Sound working knowledge of IT operations, systems, and developments
• Excellent communication and interpersonal skills
• Strong leadership and project management skills
• Strong analytical and problem-solving skills
• Must be able to obtain/maintain US DoD Secret Clearance/US Citizen

COMPETITIVE BENEFITS & SALARY

• Company paid premiums for employees and their dependents, such as medical, dental, vision, disability and life

• Employer Health Savings Account (HSA) contributions 

• 401(k) retirement plan with financial planning

• Unlimited vacation days

• Flexible work schedules 

• Fully stocked kitchen with snacks and beverages (HQ)

• A casual work environment and dog friendly office (HQ)

Vertical Knowledge LLC is an Equal Opportunity and Affirmative Action Employer.  VK is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. VK will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.

Reasonable Accommodations for Applying:

Applicants who qualify under the Americans with Disabilities Act, as Amended, may be eligible for a reasonable accommodation in Vertical Knowledge LLC application and selection processes. If you require an accommodation in applying through our online system, please send an email to Careers@vk.ai. Please note that this email address is not to be used for checking on the status of an application.