Job Type: Hybrid
Pay: $60,000 OTE
Make a Difference, One Customer Interaction at a Time
Falcon Structures is transforming how businesses solve complex challenges through versatile, container-based solutions. From workspaces and facilities that support the workforce to critical infrastructure enclosures used on demanding job sites, our products help customers move faster, operate smarter, and build with confidence.
Behind every successful project is a strong early customer experience, and that’s where this role is critical.
About the Role
We are seeking a Sales Coordinator to serve as a key connector between inbound interest, proactive account outreach, and our Account Executive team. This role is responsible for responding to inbound inquiries, engaging prospective customers early, qualifying needs, and coordinating next steps that set our sales team up for success.
The Sales Coordinator also performs strategic outbound outreach to companies showing interest or strong alignment with Falcon’s solutions—researching accounts, identifying the right contacts, and initiating thoughtful conversations that help tee up opportunities for Account Executives.
This non–quota carrying role is perfect for someone who enjoys customer interaction, research, coordination, and helping sales conversations start strong.
Why This Role Matters
The Sales Coordinator plays a critical role in shaping Falcon’s early customer experience. By responding quickly, qualifying accurately, and engaging the right accounts proactively, this role ensures customers enter the sales process informed and confident, and improves conversion rates.
Your work directly supports Account Executives, improves the quality of opportunities in the pipeline, and helps Falcon grow the right way.
What You’ll Do
- Inbound Lead Response & Qualification: Respond promptly to inbound inquiries, conduct early discovery conversations, and qualify opportunities before routing them to Account Executives.
- Customer Engagement: Serve as a professional first point of contact, helping prospects understand Falcon’s offerings, process, and next steps.
- Strategic Outbound Outreach: Proactively research and engage accounts showing interest or strong alignment with Falcon, identifying contacts and teeing up conversations for AEs.
- Sales Coordination: Schedule meetings, prepare clear handoffs, and support Account Executives with organized context and follow-up.
- CRM Management: Maintain accurate records of leads, contacts, and interactions to ensure clean routing, visibility, and efficient sales execution.
What We’re Looking For
- A strong written and verbal communicator who is confident, professional, and comfortable on the phone
- Someone who enjoys research, problem-solving, and asking thoughtful questions
- A detail-oriented individual who values clean documentation and process discipline
- A collaborative team player who enjoys supporting sales success
- Comfortable working in a CRM environment (HubSpot preferred)
- Experience in sales coordination, inside sales, customer engagement, or similar roles is a plus
Why You’ll Love Working Here
At Falcon Structures, every project is different—and every day brings new challenges to solve. You’ll work in a collaborative, supportive environment that values clarity, ownership, and continuous improvement. Our culture is built on trust, flexibility, and teamwork, and you’ll have a real opportunity to grow your skills alongside a passionate sales organization.
If you enjoy being at the center of customer conversations and helping sales teams win through preparation and coordination, this role offers meaningful impact and long-term growth.
Qualifications and Educational Requirements
- 1–2 years of experience in sales coordination, inside sales, customer engagement, or a related role
- Bachelor’s Degree preferred
- Comfortable working in a hybrid environment and collaborating closely with a sales team