About the Position:

The Billing Specialist is responsible for verifying insurance benefits, ensuring accurate billing and claim submission, providing excellent customer service to patients and payers, and performing consistent follow-up on claims to support timely reimbursement. This role plays a key part in revenue cycle operations while maintaining compliance and high service standards.  

Schedule:

Monday – Friday, 8:30 AM to 5:00 PM

Your Role:

• Verification of Benefits (VOB)
  Verify patient insurance eligibility and benefits prior to services rendered
  Confirm coverage details including copays, deductibles, coinsurance, authorizations, and limitations
  Document verified benefits accurately in the system
  Communicate benefit details and financial responsibility to internal teams as needed
  Identify coverage issues and escalate discrepancies promptly
• Billing & Invoicing
  Generate accurate patient statements and invoices in a timely manner
  Review charges for accuracy prior to billing
• Customer Service & Communication
  Handle inbound and outbound calls with clients, payers, insurance companies, and internal staff
  Provide clear explanations regarding charges, statements, invoices, and insurance coverage
  Address patient billing inquiries and resolve concerns professionally and compassionately
  Maintain excellent customer service standards while managing sensitive financial information
• Claims Submission & Follow-Up
  Research claim status using payer portals, phone calls, and correspondence

Qualifications:

• High school diploma or equivalent required
• Strong attention to detail and accuracy required
• Knowledge of medical terminology, insurance terminology, and billing procedures in a healthcare setting preferred.
• Knowledge of billing regulations and compliance requirements preferred

Compensation:

The base rate of pay for this position is $22.00 to $24.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

Benefits:

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

About Mountainside:

Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.