As our General Manager, you are the protector of the realm. Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design; no two Pinstripes are the same. We generally host hundreds of guests each week in our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week, from corporate small happy hours, to social gatherings, to seated coursed dinners.
What's in it for you:
- Competitive Compensation
- Benefit Package
- Medical, dental and vision insurance
- Health Savings Account option – including company HSA contribution
- Flexible Spending Accounts
- Employee Assistance Program
- Company provided Short Term Disability Insurance
- Company provided Long Term Disability Insurance
- Flexible Vacation
- Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
- Opportunities for Growth and Advancement
- Referral Bonus Program
- Discounts on Food, Beverage and Activities
- Salary Range $95,000-100,000 plus bonus
Skills you should have from the get-go:
- Positive attitude and passion for making people smile, and truly enjoy their experience
- Value for high quality food and beverage, and appreciation for the technique associated with production
- Ability to communicate effectively with team members, both BOH and FOH, Management, and Community
- Passionate, engaged, energetic, entrepreneurial spirit with high critical thinking skill
What you’ll be doing:
- Creating authentic, custom guest experiences through a high level of attention and service
- Responsible for efficient and effective management of Pinstripes
- Ensuring quality in service, both in production and execution
- Managing all functional areas of operations management and 80 + team members
- Owning financial reporting, evaluation and analysis
- Utilizing all available data/resources to understand and report on applicable store performance
- Coaching and mentoring team and managing all HR issues
- Providing coaching, counseling, appropriate documentation, and employee development for all staff
- Communicating effectively with team members, both BOH and FOH, Management, and Community
- Overseeing and maintaining all in-house cash handling procedures
What we’re looking for:
- 3+ years GM experience or kitchen manager with bar management background
- P&L management, labor cost in high volume environment and creating and managing budgets
- Multi-unit experience managing multiple revenue streams
- A love for coaching and developing future leaders (managing high volume staffing 80 + and large management team (7+)
- Entrepreneurial mindset - the best idea wins
- Private events experience and successfully working with sales managers and/or event coordinators
- Working knowledge of company software including Google Suite, HotSchedules and Micros Symphony
- Comfortable with late nights (1am or later)
- Must be able to stand and exert fast-paced mobility for a period up to six (6) hours in length
- Must have a good sense of balance, be able to bend and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds
*** Must be 21 years old and over ***
We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.