The Associate Product Manager (APM) will support the definition, development, and launch of new features and products under the direction of a Senior Product Manager. This role partners closely with stakeholders across the business to clarify needs, translate them into actionable requirements, and help ensure that projects are executed successfully. 

In addition to general product management responsibilities, this role will play a critical part in a multi-year platform modernization initiative of our proprietary Administrative and Operational platform. Our existing platform is highly complex and will be re-imagined in 2026. The APM will help break down the migration into smaller, manageable efforts; evaluate where functionality should live within modern solutions; and drive rigorous prioritization across competing priorities. 

Key Responsibilities

Product Management (70%)

• Collaborate with Product Managers to define and prioritize features, enhancements, and fixes in the product backlog. 
• Partner with stakeholders to uncover customer problems, explore innovative ideas, and translate them into product requirements that exceed expectations. 
• Write clear user stories, acceptance criteria, and functional narratives consistent with Agile practices. 
• Assist in creating and maintaining product documentation, including business cases, feature descriptions, and release notes. 
• Track project and feature performance against objectives; surface risks, insights, and recommendations to drive successful outcomes. 
• Support roadmap planning through market research, competitive analysis, and customer feedback gathering. 

Platform Modernization and Migration (20%)

• Develop a deep understanding of the existing platform’s workflows and dependencies. 
• Break down complex migration work from existing into new platforms into smaller, actionable initiatives. 
• Partner with stakeholders to determine the best home for functions within new platforms. 
• Apply rigorous prioritization methods to ensure modernization efforts align with strategic goals. 
• Evaluate existing APIs for consistency, scalability, and usability. 
• Document high level (not technical design) of API requirements (functional narratives, use cases, payload/field-level needs). 

Product Support, Collaboration and Coordination across Teams (10%)

• Act as a connector across teams (engineering, design, operations, marketing, and support) to ensure alignment and clarity on priorities. 
• Assist Senior Product Manager in advanced product support inquiries where Level 1 and 2 are unable to assist the Tax and Finance teams. Provide advanced product knowledge and capture/identify/triage actual defects or new feature requests. 

• 2–5 years of relevant professional experience (product management, business analysis, consulting, or related fields). 
• Strong analytical and problem-solving skills; comfortable working with complex systems and breaking them down into manageable parts. 
• Excellent written and verbal communication skills, with the ability to translate technical concepts into business-friendly language. 
• Background with multi-tenant SaaS fintech product(s) 
• Demonstrated ability to prioritize across multiple competing demands. 
• Familiarity with APIs (what they are, how they’re used, and how to evaluate them functionally). 
• Familiarity with Agile software development practices. 
• Hands-on experience with tools like Jira, Confluence, Figma, etc. 

Job Requirements for Remote Work Environment:

Dedicated Workspace: Must have a home office or workspace that is free of distractions and interruptions to ensure productivity and focus during work hours. 

Reliable Internet Connection: High-speed internet is required to support video conferencing, file sharing, and other work-related technology needs. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.    

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.