Compensation + Benefits

• Pay: $16.90 per hour plus tips ($95,000/yr - $115,000/yr)
• Medical, Dental, Vision Plans
• Paid Time Off - Including Vacation, Sick and Mental Health Time Off
• 401(k) w/ company discretionary match
• Flexible Spending Account
• Employee Assistance Program - 6 free counseling sessions annually for you and your household members
• Employee Dining and Wine Discounts
• Daily Family Meal
• Customized Educational Opportunities
• Opportunity for Advancement within the Vertice Portfolio

What you'll be doing in this role...

Under the direction of the Wine Director and in collaboration with the SingleThread team, the Sommelier supports the company’s objectives in sales performance, guest satisfaction, beverage excellence, operational standards, and overall service quality. This role is both guest-facing and operational, requiring professionalism, discretion, and a strong commitment to hospitality.

Guest Experience & Service Excellence

• Deliver warm, gracious, and knowledgeable wine and beverage service throughout the property
• Collaborate closely with restaurant operations teams to ensure a seamless and elevated guest experience
• Assist in curating personalized guest experiences, both on and off property
• Participate in daily pre-shifts, briefings, and relevant departmental and interdepartmental meetings

Team Support & Employee Relations

• Support a positive, growth-oriented culture that encourages professional development
• Assist beverage and service teams as needed to maintain service standards
• Complete all required documentation, including reports, forms, and schedules, in an accurate, organized, and timely manner

Beverage Program Oversight

• Support the execution and maintenance of the wine and beverage program under the Wine Director’s guidance
• Ensure compliance with all safety, security, and loss-prevention policies and procedures
• Uphold guest privacy and confidentiality in accordance with company policy
• Maintain awareness of, and assist with, staff training related to safety, fire, and emergency procedures

Inventory & Cost Control

• Conduct wine inventory as assigned
• Assist with planning, organization, and maintenance of proper wine storage conditions

General Responsibilities

• Embrace and promote a Kaizen mindset focused on continuous improvement in guest experience, service quality, operational efficiency, and employee engagement
• Maintain consistent, thorough, and professional communication with peers, managers, guests, and vendors
• Actively support ongoing education and development opportunities for staff related to food, wine, and service
• Understand and comply with all applicable federal, state, county, and municipal regulations related to health, safety, labor, and hospitality operations
• Perform all other duties as assigned by the supervisor

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Vertice Hospitality reserves the right to alter the duties of this role.

REQUIRED SKILLS AND ABILITIES 

• Exceptional interpersonal skills with the ability to handle sensitive and confidential information with tact, discretion, professionalism, and diplomacy
• Exceptional communication skills (including oral, written and presentation skills) 
• Demonstrated experience in fine-dining hospitality and restaurant operations
• Highly organized, self-motivated, and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• Strong critical-thinking, creative problem-solving, and sound decision-making abilities
• Proven ability to work collaboratively and effectively across departments and teams
• Extensive knowledge of winegrowing, winemaking, global wine styles, and regional wine laws, with particular depth in classic wine regions worldwide
• Ability to remain on one’s feet and actively engaged for extended periods of time
• High level of computer proficiency, including PC and/or Mac-based systems, Microsoft Office, Google Workspace, POS and PMS platforms, and reservation systems such as OpenTable, Tock, or similar, and inventory management systems such as Binwise
• Availability to work a flexible schedule, including evenings, weekends, holidays, and extended hours as business needs require

ENVIRONMENTAL AND/OR PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistently, safely and successfully with federal, state, and local standards
• Must be able to lift and carry up to 40 pounds
• Ability to stand and/or sit for prolonged periods of time 
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, climb stairs and steps, or otherwise move in a constantly changing environment

KEY COMPETENCIES

• To have a positive impact, taking responsibility and initiative to resolve issues, always clearly communicating with leadership team and team members
• To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans
• To be an active listener, remaining present and open, providing verbal, non-verbal, and supportive feedback, and showing our respect and empathy with one another.
• To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your performance
• To be flexible, responding quickly and positively to changing environments
• To maintain high team focus via cooperation and support to other team members in the pursuit of department goals
• To be a positive role model and demonstrate the ethos of Kyle, Katina,  and the management team

Vertice Hospitality is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.

Vertice Hospitality is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and offering opportunities for growth and career development.