Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with regional offices in Idaho and Colorado. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities, and master-planned community associations. 

We have an excellent opportunity for an Administrative Assistant to join our amazing team in an environment with an opportunity for continuous growth and development. For more information, please continue reading below! 

Summary: The Administrative Assistant prepares evidence and ensures compliance for all community association penalty matters. Provides as the point of contact for all compliance inspections, communications, and preparation of newsletters along with handling the administrative duties within the office.

Why Join Keystone? 

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. 

As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. 

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth. 

We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer:

• Competitive pay
• Work/Life Balance
• Opportunities for career growth
• Training and mentorship from successful leaders in the HOA industry
• Medical, Dental, and Vision
• Flexible Spending Account
• Pet Savings
• Pre-Paid Legal 
• Employer Paid Basic Life/AD&D Insurance 
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement Plan with Company Match
• Financial and Health/Wellness Education
• Bereavement and Mandated Leave of Absence Applicable 
• Paid Time Off (PTO)  
• 12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Schedule:

• Monday through Friday, 9:00 am – 5:00 pm

Essential Job Duties and Responsibilities:

• Complete all community site visits for compliance inspections, per contracted terms.
• Uploads photos of violations.
• Ensures violation notices reflect the correct CCR article (with Manager oversight).
• Reviews and signs all compliance communications.
• Point of contact for member call-in/email communications re: compliance matters.
• Prepares facts and evidence of all hearings/penalty matters for the manager.
• Updates reports accordingly for managers.
• Visit communities with managers semi-annually.
• Makes recommendations to managers for newsletter articles (i.e. A weed or RV article would be helpful at this association as we are seeing an increase in violations of that type).
• Scanning and filing of documents.
• Complete all community site visits for compliance inspections, per contracted terms.
• Uploads photos of violations.
• Ensures violation notices reflect the correct CCR article (with Manager oversight).
• Reviews and signs all compliance communications.
• Point of contact for member call-in/email communications re: compliance matters.
• Prepares facts and evidence of all hearings/penalty matters for the manager.
• Practice and adhere to Keystone’s Core Values, Mission, and Vision.
• Any additional job duties as required by the supervisor.

Qualification Requirements:

• Must have a valid Driver’s License and maintain a clean MVR.
• Must have reliable transportation and the ability to drive to and from communities.
• 1-2 years of HOA experience recommended.
• 2-3 years of experience in customer service.
• Organizational and computer skills.
• Ability to multitask.
• Obtain strong attention to detail.
• Ability to maintain a positive attitude.
• Excellent interpersonal skills.
• Strong verbal and written communication.
• Verifiable references.
• Able to pass a background check. 

Education and/or Experience:

• High School Diploma or GED required.
• A bachelor’s degree is a plus.

Work Environment:

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to drive to communities.
• Ability to sit, stand, and operate business equipment. 
• Typical office environment with low-level noise exposure.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look at what Keystone is all about! Check out our website at www.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to hr@keystonepacific.com for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to the accessibility of the online application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal-opportunity employer. All applicants will be subject to a Background and DMV Check.