Position Summary

The Human Resources Generalist provides HR support for the Distribution Center (DC), acting as a key partner to frontline employees. This role manages recruiting, onboarding, employee relations, compliance, timekeeping, and engagement programs within a fast-paced warehouse environment. The HR Generalist ensures consistent application of policies, promotes a positive workplace culture, and delivers excellent service throughout the employee lifecycle. The ideal candidate is proactive, detail-oriented, and adaptable, with strong communication skills and experience supporting an hourly workforce.

Location: Browns Summit, NC

Reports to: HR Supervisor

Pay Type: Salary ($65k to $75k)

Work Conditions: On Location, M-F, 8am – 5pm

Core Responsibilities

Recruiting & Talent Acquisition

• Support full-cycle recruiting for hourly and salaried DC roles, including job postings, resume screening, scheduling, and candidate communication.
• Partner with Operations, Leads, and Supervisors to understand staffing needs and meet hiring deadlines.
• Maintain relationships with staffing agencies and manage temp-to-perm conversions.

Onboarding & Offboarding

• Lead onboarding activities including new-hire paperwork, I-9 and e-Verify processing, background checks, and DC orientation.
• Coordinate new-hire setup with IT, Facilities, and Operations.
• Prepare offer letters, onboarding materials, and initial training communications.
• Manage offboarding tasks such as separation documentation, exit interviews, system access removal, and      final pay coordination.

HR Operations & Employee Support

• Serve as a first point of contact for employee questions regarding policies, attendance, benefits, and      workplace concerns.
• Maintain accurate and confidential HR records, personnel files, and organizational charts.
• Support supervisors with coaching, corrective action documentation, and follow-up.
• Assist with HR investigations and ensure timely documentation of employee concerns.
• Provide bilingual support or interpreter assistance when needed.

Timekeeping, Payroll & Benefits Support

• Oversee timekeeping accuracy in Paylocity, including punch corrections and coding adjustments.
• Partner with Payroll to ensure accurate processing for hourly employee groups.
• Assist employees with benefits enrollment, inquiries, qualifying life events, and vendor communication.
• Support compensation adjustments, shift changes, and pay-related updates.

Compliance, Safety & Policy Administration

• Ensure compliance with federal and state employment regulations, including wage and hour laws, I-9 requirements, ADA, EEO, and workers’ compensation.
• Partner with Operations and Safety teams on OSHA compliance, incident reporting, and return-to-workprograms.
• Participate in internal audits, policy reviews, and compliance training.
• Prepare employment verifications, unemployment responses, and HR administrative documents.

Performance Management & HR Programs

• Assist with performance review cycles, communications, and documentation tracking.
• Support leaders in performance coaching and corrective action processes.
• Contribute to HR polic development, procedure updates, and employee handbook revisions.

Employee Engagement & Culture

• Plan and execute employee  engagement activities, appreciation events, and monthly celebrations.
• Coordinate employee headshots, badges, and new-hire photos for internal systems.
• Support initiatives that promote a positive, inclusive, and collaborative DC culture.

Reporting & Process Improvement

• Prepare HR reports, dashboards, and workforce metrics for HR and Operations leadership.
• Conduct data audits to ensure HRIS and timekeeping accuracy.
• Identify opportunities to streamline and improve HR processes across workflows.

Cross-Functional Collaboration

• Partner with Finance, Payroll,  Safety, Operations, and Corporate HR to ensure alignment and consistent      practices.
• Support HR projects and strategic initiatives as needed.

Requirements

• Bachelor’s degree required; Human Resources, Business Administration, or related field preferred.
• 3–5 years of HR experience, preferably within a distribution center, warehouse, manufacturing, or  high-volume operations environment.
• Certifications from SHRM or HRCI preferred
• Strong understanding of hourly  workforce management, timekeeping, attendance, and employee relations.
• Excellent organizational skills, attention to detail, and ability to handle confidential information with discretion.
• Strong communication and interpersonal skills; adept at supporting diverse employee groups.
• Ability to thrive in a fast-paced, high-volume environment with shifting priorities.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with HRIS, ATS, or timekeeping systems (Paylocity preferred).
• Proactive, resourceful, and able to anticipate operational needs.
• Bilingual Spanish Preferred 

Physical Requirements

• Ability to walk on concrete floors within the distribution center for distances of up to 0.25 miles.
• Must be able to lift up to 20 pounds to include file boxes, seasonal decorations and event set ups