Alloy Wheel Repair Specialists

Alloy Wheel Repair Specialists is seeking a reliable and detail-oriented Administrative Assistant to support our daily office operations, accounting processes, customer service, and field coordination. This role is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in staying organized and responsive.

Key Responsibilities

• Process daily cash receipts, checks, and credit card transactions
   
• Submit verified vendor invoices to Accounts Payable
   
• Review and approve invoices ensuring required documentation is complete
   
• Ensure invoices do not remain in “New” status longer than 3 business days
   
• Communicate with drivers and technicians to obtain accurate invoicing
   
• Assist with COD and past-due collections
   
• Support month-end close by meeting daily and end-of-month deadlines
   
• Work with managers to resolve missed punches in Paylocity
   
• Answer multi-line phones and respond to customer inquiries
   
• Communicate with customers via phone and text (Google Voice)
   
• Respond to retail quotes and inquiries within 30 minutes
   
• Call customers regarding wheels on hold, non-repairable wheels, and completed repairs
   
• Track retail wheels in production
   
• Assist with dispatching and front-office coverage as needed
   
• Maintain customer records and assist with reputation and social media monitoring
   
• Support inventory tracking and place weekly material orders
   
• Assist management with additional administrative tasks as assigned

Qualifications

• Prior administrative or office support experience required
   
• Accounting, invoicing, or accounts payable experience preferred
   
• Strong attention to detail and organizational skills
   
• Ability to manage multiple priorities and meet deadlines
   
• Excellent written and verbal communication skills
   
• Comfortable using multiple software systems
   
• Customer-service focused with a professional demeanor
   
• Ability to work independently and as part of a team
   

Systems & Tools Used

• Google Workspace (Chrome required)
   
• Microsoft Office (Word, Excel, Outlook, Teams)
   
• Paylocity
   
• GeoTab
   
• Google Voice
   
• NetSuite
   
• Streak (Chrome extension)
   
• Clover, Yelp, Facebook, and other operational platforms
   

Why Join Us

• Stable, growing company
   
• Collaborative team environment
   
• Opportunity to work across operations, accounting, and customer service
   
• Hands-on role with meaningful impact