The Accounts Receivable Specialist is responsible for managing customer billing, collections, and cash application to ensure timely and accurate receipt of payments. This role supports cash flow, maintains customer relationships, and ensures compliance with company policies and accounting standards.

Key Expectations:

• Generate and issue accurate customer invoices in accordance with contract terms and billing schedules
• Apply customer payments (ACH, wire, check, credit card) accurately and timely
• Monitor accounts receivable aging and follow up on past-due balances
• Communicate with customers regarding billing questions, discrepancies, and payment status
• Research and resolve billing issues, short pays, and unapplied cash
• Prepare and send account statements and collection notices as needed
• Coordinate with Sales, Operations, and Accounting to resolve invoicing or contract issues
• Maintain accurate customer account records and documentation
• Assist with month-end close activities related to accounts receivable
• Support audits by providing required AR documentation and reports
• Ensure compliance with internal controls and accounting policies

Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree in Accounting, Finance, or related field preferred
• 2+ years of accounts receivable or general accounting experience
• Strong understanding of invoicing, collections, and cash application processes
• Proficiency in accounting systems and Microsoft Excel
• Strong attention to detail and accuracy
• Effective communication and customer service skills
• Ability to manage multiple priorities and meet deadlines

Skills:

• Experience with ERP or accounting software (e.g., NetSuite, SAP, Oracle, QuickBooks, or similar)
• Knowledge of credit and collections best practices
• Experience working in a fast-paced or high-volume billing environment

Behavioral Competencies:

• Attention to detail is a must
• The ability to communicate clearly and effectively is required
• Understand the general operation of all office equipment such as a computer, printer, copier, and calculator/10-key
• The ability to use Microsoft Word, Excel, Outlook, and other software programs to meet the needs of the position is essential
• Demonstrated ability to work in a fast-paced environment where responsibilities frequently change
• Ability to work both independently and as part of a team

Work Environment:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Must have a valid driver’s license and maintain a clean driving record.
• Candidates must be legally authorized to work and reside in the U.S.
• Must pass and maintain client-required random drug tests.
• Must pass a background investigation.

EEO Statement:

One X provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law