The Nolen Rooftop is now hiring a Server Assistant to support our fast-paced, high-volume rooftop bar and restaurant. This role is perfect for a hospitality professional who thrives in an energetic environment, enjoys working as part of a close-knit team, and takes pride in creating memorable guest experiences.
As a Server Assistant, you’ll play a critical support role for our service team, ensuring smooth operations, strong guest flow, and an elevated rooftop experience from start to finish.
What You’ll Do
- Support servers and bartenders during service to ensure efficient, seamless guest experiences
- Assist with food and beverage delivery and table maintenance
- Maintain cleanliness and organization of service stations, tables, and guest areas
- Reset and sanitize tables, countertops, and floors throughout and after service
- Help keep the rooftop well-stocked with glassware, supplies, and service items
- Be a visible, approachable presence for guests while supporting overall service flow
- Assist with ID validation and help monitor responsible alcohol service when needed
What We’re Looking For
- A motivated, adaptable team player with a strong work ethic
- Ability to stay calm, focused, and positive in a fast-paced, high-energy environment
- Strong attention to detail and a proactive mindset
- Guest-first attitude with a passion for hospitality
- Ability to anticipate needs and solve problems on the fly
- Flexible availability, including evenings, weekends, and holidays
Physical Requirements
This position requires standing and walking for extended periods, lifting trays and supplies, and working in a dynamic rooftop environment. Scheduling is variable and based on business needs, seasonality, and occupancy. Specific weekly hours are not guaranteed.
Training & Growth
Island Hospitality is committed to developing our team members. We offer structured training and ongoing development with clear pathways for advancement. Whether you’re growing within food & beverage or exploring broader hospitality opportunities, we invest in your success.
Team Member Wellness Program: How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
- Healthcare including Medical, Dental, and Vision Insurance
- HSA & FSA plans available!
- Dependent care FSA
- Identity Theft Protection Insurance Commuter benefits including transit & parking
- Pet Insurance
- PTO and Payroll Incentives for Annual Wellness Exams
- Employee Assistance Program
- Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
- Paid Sick and Vacation Time
- Family Leave
- 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
- Incentive based bonus program
- Free room nights at our hotels and employee discounts within your hotel brand
- Discounts for friends and family within your hotel brand
- Team Member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career Growth through our in-house training program with a path personalized to your desired goals
- Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.