About goop kitchen:
goop kitchen is a food delivery and takeout concept born from goop, the modern lifestyle brand founded by Gwyneth Paltrow in 2008. Launched in 2021 as a “delivery-first” restaurant, goop kitchen brings together Gwyneth’s clean food vision, a digitally-native marketing strategy, culinary and kitchen operations expertise from some of the world’s best restaurants, and class-leading paybacks on small footprint restaurants. goop kitchen provides guests with access to nutritious, fantastic-tasting food whenever and wherever they want it. The brand’s core strategic objective is to be our guests’ “first choice” in healthy delivered food in all our markets.
Position Overview:
This position will be responsible for developing and leading people strategies across goop kitchen to support our rapidly growing restaurant operations. This role demands a thoughtful, hands-on HR leader who can balance compliance and structure with culture and innovation. From recruiting and onboarding to training, performance management, and retention, this person will build scalable HR infrastructure that supports our people-first culture and evolving business needs.
Key Responsibilities:
HR Strategy & Leadership
- Serve as a strategic HR partner to the leadership team, aligning people strategies with business goals.
- Lead all HR functions, including recruiting, employee relations, compliance, compensation, and performance management.
- Develop and implement scalable HR systems, tools, and processes across multiple locations.
- Guide organizational design and workforce planning to support growth and operational excellence.
Talent Acquisition & Retention
- Oversee full-cycle recruiting for all roles, from hourly team members to corporate staff.
- Build and maintain a pipeline of high-performing talent for both front-of-house and back-of-house roles.
- Collaborate with department leads to identify staffing needs and reduce turnover through strategic hiring and engagement practices.
- Champion employer branding initiatives to position goop kitchen as an employer of choice.
Onboarding & Training
- Design and implement onboarding programs that set employees up for success from day one.
- Partner with culinary and operations teams to standardize training across kitchens and support ongoing development.
- Build career pathways and employee development programs that align with performance goals and retention objectives.
Culture & Employee Engagement
- Foster a culture of inclusivity, accountability, and recognition across all teams.
- Launch and manage initiatives that support employee satisfaction, motivation, and growth.
- Act as a trusted resource for employees, providing support on issues related to workplace culture, communication, and conflict resolution.
HR Compliance & Risk Management
- Ensure compliance with all federal, state, and local employment laws and regulations across locations.
- Maintain and update employee handbooks, policies, and procedures in alignment with company values and legal requirements.
- Manage investigations, documentation, and resolution of employee relations matters with discretion and care.
Payroll & Benefits Administration
- Oversee payroll processes in collaboration with Finance and external providers.
- Evaluate and manage employee benefits offerings, ensuring competitiveness and alignment with company goals.
- Partner with leadership to plan and implement annual performance and compensation reviews.
HR Systems & Reporting
- Implement and maintain HRIS platforms to ensure data accuracy, compliance, and usability.
- Track and report on key HR metrics including turnover, engagement, hiring velocity, and DEI benchmarks.
- Provide data-driven insights and recommendations to leadership for continuous improvement.
Qualifications:
- 10+ years of progressive HR experience, with at least 3 years in a multi-unit restaurant or hospitality environment
- Deep understanding of employment laws and HR best practices across California, New York and other states.
- Proven ability to design and scale HR programs in a fast-paced, growth-focused company.
- Strong leadership, interpersonal, and communication skills.
- Experience with HR software/systems (e.g., Paylocity) and restaurant platforms (e.g., Toast) is a plus.
- Passion for food, hospitality, and creating great employee experiences.
What We Offer:
- Competitive salary and benefits package + equity
- A leadership role in shaping company culture and growth
- Opportunity to build HR infrastructure in a high-growth, purpose-driven company
- A dynamic, supportive team that values innovation, ownership, and collaboration