At Infinity, we are driven by Energy, Excellence, and Execution—and we deliver on that promise by creating Life-Changing Experiences for our employees. Our Perform Culture is built for individuals who thrive on accountability, collaboration, and results. We empower our people to take ownership of their performance, push beyond goals, and make a measurable impact every day.

Recognized by the Detroit Free Press, Des Moines Register, and Corridor Business Journal—including honors such as Top Workplaces and Coolest Places to Work—Infinity is proud to offer an award-winning environment where high performers are celebrated, developed, and promoted.

We believe great results are achieved when people enjoy where they work. From a casual dress code and modern facilities to team events and community involvement, Infinity creates an atmosphere where performance and culture go hand in hand. Here, we don’t just build careers—we develop leaders and top performers.

Role Overview: Outbound Sales Representative

Join a fast-growing Customer Acquisition company where your ambition, resilience, and competitive drive will directly fuel your success.

We are seeking Outbound Sales Representatives to join our high-performing Sales team. This role is ideal for individuals with experience in sales, retail, hospitality, or customer service who thrive in a fast-paced, goal-oriented environment with uncapped earning potential. You will be responsible for engaging prospective customers and driving acquisition of Fiber Internet services for residential households.

Why You’ll Succeed Here

• Competitive base pay + uncapped commission
• Clear performance metrics and transparent earning potential
• Career advancement through internal promotions
• High-energy, results-driven team culture
• Paid training and ongoing performance coaching
• Beautiful facilities and modern break areas
• Comprehensive benefits package (health, dental, vision, and more)

Key Responsibilities

• Represent a major regional telecommunications provider, driving outbound acquisition sales.
• Promote and sell advanced fiber-optic internet solutions across a 20-state territory.
• Proactively engage prospective customers to assess needs and deliver tailored solutions.
• Conduct clear comparisons between current internet services and our superior technology and promotions.
• Confidently overcome objections by articulating value, reliability, and long-term benefits.
• Build trust and rapport to drive customer satisfaction and retention.
• Consistently meet and exceed individual and team sales targets.
• Stay informed on industry trends, competitor offerings, and product enhancements.
• Collaborate with teammates to share best practices and elevate overall performance.
• Execute additional responsibilities as assigned.

What You Bring

• Experience in sales, call centers, retail, hospitality, customer service, or marketing
• Strong communication, listening, and persuasion skills
• A competitive mindset with a positive, team-first attitude
• Coachability and motivation driven by goals and results
• Resilience and professionalism in high-volume, high-rejection environments
• Comfort navigating multiple systems and technologies
• A passion for delivering exceptional customer experiences through disciplined execution

Education & Experience

• High School Diploma or equivalent preferred
• Minimum of 6 months customer service or call center
• 1+ years of sales experience (Required)
• 1+ years of telecommunications experience (Required)
• 1+ years of B2B sales experience (Preferred)

Preferred Backgrounds

• Call Centers / BPO environments
• Telecommunications
• Automotive or Roadside Assistance services
• Retail or E-commerce customer support
• Insurance or Claims Processing
• Hospitality, Travel, or Transportation

Physical Requirements

• Ability to sit for extended periods while working at a computer
• Ability to lift up to 10 pounds if necessary

Benefits

• 401(k) with company matching
• Health, dental, and vision insurance
• Paid time off
• Paid training and professional development

Work Location & Schedule

• In-person role
• Cedar Rapids, IA 52403 (Required)

Pay: $18.00 per hour

Expected hours: 40 per week