The IT Asset Management Analyst supports the projects and daily operations of the IT Asset Management Program. This position is on site in Golden, CO and is temporary (approximately six months). 

Duties and Responsibilities

Hardware Asset Management

• Conduct physical stockroom inventories
• Investigate and reconcile inventory shortages and discrepancies
• Move inventory between stockrooms and locations
• Assist in the inventory and management of the IT vending machine
• Manage hardware and consumable assets in ServiceNow stockrooms

Cross-functional Collaboration

• Work with the IT Service Desk and Desktop Support teams to ensure their stockrooms have adequate inventory
• Collaborate with the Property Management team to locate tagged equipment, update inventory records and reconcile discrepancies between asset management systems

Queue Management

• Monitor IT Asset Management queue and provide updates to requesters, as appropriate
• Identify and fulfill “Tier 1” requests/tasks

Other project tasks and duties as assigned

Required Qualifications

• One year Hardware Asset and Inventory Management experience
• Knowledge of and familiarity with major hardware OEMs, vendors and models
• Ability to effectively work in a hybrid collaborative team environment
• Strong communication skills, written and verbal
• Customer service experience and commitment to customer service and support
• Analytical and problem-solving skills
• Initiative to anticipate issues and provide insight into solutions
• Strong attention to detail and organizational skills
• Ability to manage projects in parallel with daily tasks 
• Ability to work independently and with a sense of urgency and accuracy, in a fast-paced team environment
• Intermediate experience with Microsoft Office suite of applications

 Desired Qualifications

• Experience with ServiceNow ITSM and HAM/ITAM functionality
• General technical knowledge and experience

Security Clearance

The ability to obtain and maintain a Security Clearance may be required.

Background Check and Screenings

A pre-employment drug screening and background review that includes checks of personal references, credit, law enforcement records, and employment/education verification is required.

Benefits

We take pride in promoting a healthy work-life balance, family-friendly benefits, servant leadership, team values and professional growth. Our competitive benefits package includes:

• Medical Insurance - 100% company paid premiums for employees.
• Dental and Vision Insurance.
• 401k plan with company match.
• 24 hours of paid community service a year!
• Up to 4 weeks paid time off a year.
• 10 paid floating holidays.
• Life insurance, short- and long-term disability.
• Employee Assistance Program (EAP).
• Professional development opportunities.

JGMS Family of Companies

Ethically minded, mission driven.

We provide applied technology, engineering, science, and management services to government and private sector clients nationwide. As a diverse team of professionals, we are focused on meeting the needs of our clients and following through with real solutions that effectively and efficiently meet all budgetary and scheduling requirements. As a member of the team, you will be involved in a growing, dynamic organization that is developing new client solutions to benefit our environment and economy.

Equal Opportunity Employer

JGMS Government Services LLC (JGMS-GS) is dedicated to the principles of equal employment opportunity (EEO) in any term, condition, or privilege of employment. The Company prohibits unlawful discrimination against applicants or employees on the basis of age (40 and over), race, color, religion, national origin, disability, genetic information, sexual identity, sexual orientation, pregnancy, veteran status, marital status, or any other status protected by federal, state or local laws. This policy applies to all applicants, employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, or any other entity in professional contact with the Company.

Due to the nature of the government contract requirements and/or clearance requirements, US citizenship may be required.

If you are an individual with a disability and need assistance completing the online application, please call (970) 254-1354. Alternatively, an email may be sent to HR@jgmsgovservices.com with the subject line 'Applicant Accommodation' in the email.