Knight Enterprise Solutions (KOS) is an independent technology dealer representing some of the best names in imaging, workflow, and IT. KOS has been voted as a Top Place to Work in San Antonio for eleven straight years. Our mission is to help our customers reach their goals by providing client-focused technology solutions supported by a culture of service excellence and a commitment to doing the right thing.Do you thrive in a fast-paced environment and have a passion for accuracy? Are you a natural communicator who enjoys keeping things organized?If so, we're looking for you to join our team as a Lease and Sales Operations Manager! In this role, you'll be the driving force behind our success. The Lease and Sales Operations Manager is responsible for the end-to-end coordination of leasing and sales operations, including contract management, equipment fulfillment, and customer support. This role requires a highly organized, detail-oriented professional who can manage complex lease structures, support the sales team, and serve as a liaison across multiple internal departments. The ideal candidate will thrive in a fast-paced environment, demonstrating strong analytical skills, strategic planning, and a proactive, customer-first approach.
Here's where you'll shine:

• Excels at orchestrating complex workflows, seamlessly coordinating leasing, sales, billing, and fulfillment to streamline operations, minimize errors, and enhance overall efficiency.
• Demonstrates deep expertise in lease and contract structures, skillfully managing FMV, $1-out leases, and third-party financing with a strong grasp of legal and financial implications.
• Builds and maintains strong cross-functional relationships, effectively aligning efforts between sales, logistics, service, and accounting teams to ensure smooth execution and unified goals.
• Thrives in customer-facing scenarios, quickly resolving billing issues, managing deployment timelines, and supporting post-sale activities with a solution-focused, service-first mindset.
• Maintains exceptional attention to detail, ensuring contract accuracy, proper alignment of sales quotes to lease terms, and meticulous billing reconciliation for consistent compliance and accountability.
• Leverages data and reporting to drive decisions, creating and interpreting lease portfolio reports and sales metrics to guide strategic planning and performance optimization.
• Brings proactive foresight to asset management, anticipating lease renewals, identifying upselling opportunities, and aligning equipment lifecycle strategies to evolving customer needs.

 Job Overview and Requirements:

• Manage end-to-end copier lease operations including billing, CRM data integrity, equipment deployment, and lease tracking.
• Administer complex lease structures (FMV, $1-out) and coordinate with third-party leasing partners for renewals, buyouts, and financing.
• Serve as a central liaison across sales, service, logistics, and accounting to ensure seamless project execution.
• Resolve customer inquiries and billing issues with a proactive, service-oriented approach.
• Maintain contract accuracy, validate billing details, and ensure alignment between lease agreements and sales documentation.
• Analyze lease portfolio data and sales KPIs to support strategic planning and performance optimization.
• Identify lease expiration timelines, upsell opportunities, and device refresh needs to drive retention and growth.
• Demonstrate strong organizational, communication, and multitasking skills in a deadline-driven environment.
• Exhibit expertise in copier leasing, CRM systems (e.g., Salesforce), Excel reporting, and cross-functional collaboration.

Why Work for Knight Enterprise Solutions:

• Competitive salary, with experience.
• Comprehensive health, dental, and vision insurance plans.
• Voted as a Top Work Place in San Antonio for twelve straight years.
• Opportunities for professional growth and development.
• Friendly and inclusive work environment that values teamwork and collaboration.
• Join our dynamic team at KOS to make a significant impact on our customers' experiences. If you are a self-motivated individual who is passionate about providing outstanding administrative support we would love to hear from you.

Apply today by submitting your resume, cover letter, and any relevant work samples demonstrating your expertise in customer service and administrative duties.
Knight Enterprise Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.