Job Requirements and Duties

Join Genesis Reference Labs and play an important role in delivering high-quality patient care and laboratory services. We are looking for a reliable, detail-oriented team member for a full-time, on-site position.

Key Responsibilities

• On-Site Presence: Work on-site Monday through Friday, typically 7 AM- 3 PM. This is a full-time role requiring consistent in-person attendance.
• Specimen Collection: Collect various types of specimens from patients with accuracy and professionalism, while maintaining a patient-centered approach.
• Laboratory Information System: Use our custom LIS, Genuin, for patient data entry, requisition creation, and communication with healthcare providers.
• Kit Preparation: Assemble specimen collection kits with attention to detail, ensuring readiness for testing and patient use.
• Communication: Share test results and updates with affiliated healthcare providers promptly and clearly.
• Courier Services: Provide medical courier services to transport specimens safely and on time between sites.
• Billing Support: Update billing information and assist in resolving claims to ensure timely and accurate financial processing.
• Patient Interaction: Educate and support patients by answering questions and addressing concerns in a clear, empathetic manner.
• Workplace Cleanliness: Maintain a clean and sanitized collection area in compliance with safety and infection control standards.
• Professional Development: Participate in required training, coursework, and certification programs.
• Site Operations: Support the development and maintenance of affiliated collection sites as needed.

Genesis Reference Laboratories (GRL) was founded in 2018 in our headquarters in Orlando, FL. In the beginning, there were only two lab staff and one accessioner, and the majority of testing consisted of only toxicology.

Over our short history, the leadership built a collaborative and dominating team that turned into the dynamic company you see today. This exceptional growth predominantly happened during the COVID-19 pandemic, and today we offer a comprehensive testing menu. This push helped us become the leading example of excellence in our industry. Our team is built to bring accurate and quick test results to ensure that every patient gets the best-individualized treatment.

We are a very successful organization with over 100+ employees nationwide and we offer over 150+ tests in Molecular and Toxicology. The good news is that we are still growing and expanding nationwide.

Our Mission

Our mission is to combine accuracy with integrity to supply healthcare professionals with clinically actionable data, in order to improve patient outcomes and our vision is to be the leader in diagnostic testing by redefining excellence through accuracy, compassion, and high-quality innovative solutions.

Our Vision

To be the leader in diagnostic testing by redefining excellence through accuracy, compassion, and high-quality innovative solutions.

Our Values

• Excellence: We give 100% effort, always striving for excellence in what we do. We compete against ourselves to never be complacent. Clinicians and the patients they serve rely on our excellence. We eat problems for breakfast.
• Integrity: We do the right thing, not the easy thing. We ask why. Ethics and compliance form our backbone.
• Passion: We have enthusiasm, dedication, excitement, and positivity for what we do and how we grow. We question the status quo and stay curious. We are solution-oriented.
• Leadership: We succeed personally and professionally. Leadership is an action, not a title. We work diligently to develop future leaders.
• Transparency: We represent the truth in all that we do. Accuracy and clarity in our results. Radical candor as a team.
• Community: All that is part of the GRL community will feel that they are a part of something special. We desire to build a GRL family community of clinicians and team members. We intend to be a staple presence in our local Orlando community and to be considered a great community partner.

Required Qualifications

• Minimum 1 year of phlebotomy experience, including direct patient interaction and specimen collection.
• 1 year experience with direct patient care or customer service.
• 1 year experience in computer proficiency professionally or educationally.
• Must have reliable transportation.
• High School diploma or equivalent.
• Ability to meet all safety and regulatory requirements.
• Must be able to stand for long periods of time.
• Data entry skills, basic computer knowledge, and willingness to learn.
• Attention to detail, accuracy, and organizational skills required.
• Must be reliable and dependable.
• Display a compassionate, ethical, and professional demeanor.
• Ability to learn and consistently use the standard operating procedure for collection and maintenance using those skills with minimal supervision.
• Must be able to communicate with staff, management, and patients in a professional manner both verbally and written.
• Strong analytical, communication, leadership, and presentation skills.
• Ability to work collaboratively in a fast-moving, team environment.
• Professional telephone etiquette as well as strong writing and verbal communication skills.
• Independent thinking, adaptable, and able to work independently without direct supervision.

Preferred Qualifications

• CNA, MA, or Phlebotomy Certifications.
• Experience in medical specimen processing.
• Experience working in a laboratory or hospital environment.
• Competency in utilizing various EHR and EMR systems.
• Strong relationship-building skills and a highly professional “client service orientation”.
• Strong organization, time management, problem-solving, and attention to detail.
• Computer skills, Microsoft Office/Google, Microsoft Office 365 applications (MS Excel).