This position is responsible for the organization, storage, repacking, collection, and distribution of goods for Goodwill Northern Michigan’s Food Rescue program. It is also responsible for the upkeep of Food Rescue warehouse space. 

Essential Functions:

1. Distributes food to partner agencies via warehouse pickups.
2. Weighs, logs, and inventories Food Rescue food distributed and received, including purchased food from the Northwest Food Coalition. 
3. Operates Food Rescue equipment such as forklift, pallet stacker, and pallet jack.
4. Assist Food Rescue Manager and Food Rescue Warehouse Coordinator in maintenance of Food Rescue equipment such as vehicles, refrigeration, forklift, electric and non-electric pallet jacks, and pallet stackers. 
5. Maintains an organized and clean warehouse that meets Food Rescue safety and Local, State and Federal food safety standards, policies, and procedures, coordinating with Food Rescue Manager, Food Rescue Warehouse Coordinator, Human Resources and/or Maintenance staff as needed. 
6. Communicates throughout the day with Food Rescue Manager, Healthy Harvest Coordinator, and Food Rescue Drivers, and volunteers to provide effective services.
7. Represent Food Rescue and Goodwill Northern Michigan to donors and agencies.

Primary Responsibilities:

1. Support the mission and vision of Goodwill Industries of Northern Michigan.
2. Perform work in a safe manner by observing all Goodwill safety policies and procedures.
3. Interact with all Goodwill team members, clients, and customers in a professional manner.
4. Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.
5. Assists in volunteer repacks, as needed.
6. Builds and maintains relationships with donors and agency partners.
7. Delivers exceptional customer service internally and externally.
8. Represent Food Rescue and Goodwill to partners
9. Adhere to all policies and procedures as established in the Goodwill Manual. 
10. Other duties as assigned by manager.

Reports to: Food Rescue Manager

Education, Licenses, Certifications and Experience:

1. High School Diploma / GED.
2. Have or ability to obtain an ANSI Food Manager Certificate 
3. Have or ability to obtain OSHA Forklift Certification 

Knowledge, Skills and Abilities:

1. Familiarity with food service, food industry, and community pantries and meal-sites. 
2. Excellent customer service skills. 
3. Good verbal and written communication skills.
4. Strong computer skills in Microsoft Word, Excel, etc. 
5. The ability to multi-task. 
6. Knowledge of, sensitivity to, and ability to work with persons with disabilities or who are disadvantaged. 
7. Self-starter, personally motivated and dependable. 
8. Manual dexterity sufficient to operate a keyboard and knowledge of basic math. 

Physical Requirements:

1. Routinely sits, stands and walks throughout the workday. 
2. Routinely bends, stoops and stretches throughout the day. 
3. Ability to lift 50 pounds unassisted, with occasional heavy lifting, exerting 50-100 pounds of force.
4. This position is considered a Safety Sensitive position and is subject to zero tolerance under the Goodwill Industries of Northern Michigan Drug Free Workplace Policy.