JOB SUMMARY: The Mental Health Triplex Case Manager (MHTCM) provides case management services to residents and their families at the Triplex, where the MHTCM also lives full time with an exceptionally low rent as a benefit of the role. The MHTCM develops and implements resident activities that foster a sense of community, and coordinates outreach and support services in a culturally competent manner, consistent with best practices in mental health treatment. The MHTCM assists tenants in learning how to maintain their homes and implementing home care feedback given by the Triplex Superintendent. The MHTCM assists residents in staying in compliance with Triplex rules to include attending service appointments and avoiding the use of all substances to include alcohol and marijuana. The MHTCM may also act as a case manager for non-Triplex clients of Willapa Behavioral Health where needed.

GENERAL RESPONSIBILITIES:

Follow Willapa Behavioral Health & Wellness Service Excellence Standards / Code of Ethics and Policies and Procedures

1. Adhere to rules of confidentiality.
2. Respect and accommodate a diverse population.
3. Maintain appropriate boundaries with clients and staff.
4. Work on-site as necessary or remotely using telehealth technology as determined by management.

ESSENTIAL FUNCTIONS:

1. Develop and coordinate on site activities for tri-plex residents to participate in to develop social skills and a sense of community. 
2. Coordinate direct services that support and enhance the client’s recovery plan and prepare written progress reports that reflect treatment goals.  
3. Provide best practice treatment modalities that are within Agency, State and County guidelines.
4. Assist clients in developing a recovery plan, within 30 days of intake, which includes identifying goals, objectives, strengths, and modes of treatment. Update recovery plan every 180 days.
5. Participate in clinical, planning, and staff meetings as required.
6. Participate in liaison activities, outreach support and services to the community to aid in accessing services with other community agencies.
7. Provide families with assistance in accessing community resources to meet basic needs for food, clothing, medical care, and other basic life necessities. 
8. Attends professional conferences and workshops as appropriate to responsibilities of position and program needs.
9. Assist Triplex tenants during non-traditional hours when they need or request help.

JOB REQUIREMENTS:

MINIMUM QUALIFICATIONS:

1. Able to live on site at the Triplex and pay a reduced rent on a monthly basis
2. Be accessible to triage issues on an ongoing basis.
3. Able to obtain Agency Affiliated Registration within 90 days/clinical registration.
4. Experience in mental health or related field.
5. Demonstrate ability to work effectively in the mental health system and competence in working with a diverse population.
6. Excellent verbal and written communication skills, computer proficiency to document in the electronic medical record, and utilize telehealth and Microsoft office suite. 
7. Undergo and pass criminal background check upon initial employment and any subsequent checks required by the agency.
8. Excellent customer service with a client focus.
9. Able to sit, stand and move for long hours at a time and lift up to 25 pounds.
10. A valid driver’s license, reliable vehicle and fit to drive and retains qualifications to drive based on criteria set by WBH’s insurance vendor. 
11. Able to drive in daylight, darkness, and typical Northwest weather conditions.
12. Flexible to fill-in shifts if needed.  
13. Meet the current Washington health care vaccination requirements for health care workers

PREFERRED QUALIFICATIONS:

1. BA degree in social work, counseling, or a related field
2. Two years’ experience in mental health or related field.

RECURRING JOB TRAVEL REQUIRED: __x__ Yes ____ No

If yes, driving record must pass WBHW insurance company’s underwriting guidelines.