Job Title: Benefits Coordinator

Reports to: HR Manager

Department Name: Human Resources

FLSA Status: Non-Exempt

COMPANY DESCRIPTION

The Tax Collector’s Office, led by Abbey Ajayi, is a vital institution in Broward County, committed to fostering community trust through fair, transparent, and efficient tax collection. Our services encompass property tax collection, local business tax, tangible property tax, vehicle and vessel registration renewals, and issuing fishing and hunting licenses. Our mission is centered on integrity, efficiency, and transparency to strengthen public resources and support a prosperous future for all residents. Located in Fort Lauderdale, FL, we play a significant role in contributing to the community's success and well-being.

POSITION PURPOSE AND SCOPE

The Benefits Coordinator is responsible for supporting the administration of employee benefits programs, including health, dental, vision, life insurance, disability, and retirement plans. This role ensures accurate processing of benefits transactions, assists employees with inquiries, and maintains compliance with company policies and applicable regulations.

ESSENTIAL FUNCTIONS

Benefits  Administration:

• Process employee enrollments, changes, and terminations in HRIS and vendor systems.
• Verify benefit eligibility and ensure accurate payroll deductions.
• Assist  with COBRA administration and compliance requirements.
• Audit benefit invoices and reconcile discrepancies.

Employee Support & Communication:

• Respond to employee questions regarding benefits plans and coverage.
• Assist with open enrollment activities, including preparation of materials and scheduling sessions.
• Prepare and distribute benefits-related communications.

Compliance & Documentation:

• Maintain accurate and confidential employee benefits records.
• Ensure compliance with federal and state regulations such as HIPAA and ACA.
• Assist with preparation of reports and documentation for audits.

Vendor Coordination:

• Communicate with benefit providers to resolve routine issues.
• Track and follow up on pending claims or coverage questions.

Administrative Support:

• Prepare benefits-related correspondence and reports.
• Support HR team with special projects related to benefits and wellness programs.

QUALIFICATIONS AND EXPERIENCE

• Associate’s degree in Human Resources or Business preferred.
• 1–2 years of experience in benefits administration or HR support role.
• Familiarity with benefits regulations and HRIS systems required.
• Strong attention to detail and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.
• SHRM/HR Certification preferred 

Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Driver Licenses Examiners must meet the background standards outlined in Florida Statute 435.04, and Federal Regulations 384.228 and 1572.103.  This includes, but is not limited to, not having any criminal convictions for alcohol or drug-related offenses within 10 years prior to employment and maintaining this throughout employment.