The Role
You’re the first “wow” moment. As a Patient Sales Consultant, you’ll connect with new and returning patients, guide them through their options, and convert interest into booked consultations and treatment plans.
This is a high-touch, high-energy sales role for someone who loves people, thrives in a fast-paced environment, and knows how to build trust while driving revenue. You’ll support both surgical and non-surgical services, helping patients feel confident, informed, and excited about their next steps.
What You’ll Do
Sales + Booking
Respond quickly to new leads and inbound calls (speed matters!)
Convert inquiries into booked consults and treatment appointments
Educate patients on services, pricing ranges, timing, and next steps
Follow up consistently and confidently to reduce lost opportunities
Help maintain full provider schedules and minimize waitlist gaps
Consultations + Treatment Planning
Conduct patient consultations to identify goals, concerns, and expectations
Create recommendations/treatment plans and communicate realistic outcomes
Support photo documentation and track progress when needed
Make the experience feel luxurious, clear, and personalized
Patient Experience + Coordination
Serve as a patient advocate and ensure every interaction feels exceptional
Ensure required forms, financial policies, and documentation are completed
Communicate with providers and team members to keep care seamless
Promote specials, events, and service offerings naturally and professionally
What Success Looks Like
Consistently high conversion from lead ? consult ? procedure/treatment
Strong patient relationships and repeat visits
Fast response times, strong follow-up habits, and organized lead tracking
Patients feel cared for, confident, and excited to return
Consistently high conversion from lead ? consult ? procedure/treatment
Strong patient relationships and repeat visits
Fast response times, strong follow-up habits, and organized lead tracking
Patients feel cared for, confident, and excited to return
What We’re Looking For
2+ years of sales experience (aesthetics, healthcare, hospitality, or luxury service preferred)
Comfortable discussing both medspa and plastic surgery services
Confident communicator — professional, warm, persuasive, and patient-focused
Organized, fast-moving, and great at multitasking
Tech-friendly (EMR, scheduling software, basic office tools)
Passion for aesthetics, wellness, and delivering exceptional experiences
Why This Role Is Fun
You’re part of transformational moments for patients
You work in a beauty + confidence-driven environment
Every day includes variety: leads, consults, follow-ups, patient wins
You get to grow with the practice and build a strong sales career