At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. 

With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.  

The Warehouse Specialist is responsible for the administration, coordination, and execution of warehouse operations, including the receipt, storage, movement, and shipment of physical assets and client records. This role requires experienced knowledge of warehouse processes, material handling equipment (MHE), inventory control, and security procedures to ensure efficient operations, regulatory compliance, and protection of assets. The Warehouse Specialist plays a key role in maintaining operational accuracy, space utilization, and workflow efficiency within the warehouse. 

• Administer and execute daily warehouse operations, including receiving, auditing, storing, moving, and shipping physical assets and materials.
• Oversee the accurate receipt of goods into the warehouse by verifying documentation, quantities, and condition of materials.
• Maintain accountability for all assets within warehouse facilities through inventory tracking, cycle counts, audits, and reporting.
• Operate material handling equipment (MHE), including pallet jacks/ PPT trucks, in a safe and efficient manner.
• Coordinate and prepare shipping and receiving schedules to control the flow of goods and optimize warehouse space utilization.
• Ensure materials are properly palletized, shrink-wrapped, labeled, and stored according to established procedures.
• Support the secure handling, movement, and storage of client records and confidential materials in compliance with physical security and data protection guidelines.
• Prepare shipments and deliveries, ensuring accuracy, timeliness, and professional handling.
• Monitor warehouse cleanliness, organization, equipment condition, and compliance with safety standards.
• Assist in identifying process improvements to enhance efficiency, accuracy, and safety.
• Perform mail sorting and internal distribution as required.
• Support training or guidance of less experienced warehouse staff as assigned.

Qualifications

• High school diploma or equivalent (GED) required.
• Minimum of 1–4 years of warehouse, shipping, receiving, or logistics experience required.
• Proven experience operating material handling equipment, including pallet jacks/ PPT trucks.
• Experience with inventory management systems, record management systems, or warehouse tracking software.
• Valid Virginia driver's license with a clean driving record.
• Ability to meet background, security, or clearance requirements as required by contract.

Additional Requirements

• Strong working knowledge of warehouse operations, inventory control, and shipping and receiving procedures.
• High level of attention to detail and accuracy in recordkeeping and material handling.
• Ability to work independently, prioritize tasks, and meet operational deadlines.
• Effective communication, coordination, and problem-solving skills.
• Demonstrated commitment to safety, security, customer service, and operational excellence.

Work Environment/Physical Demands

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is an in office position. While performing the duties of this job, the employee regularly works in a climate-controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally required to stand, walk, use hands and fingers, kneel or crouch.

Commence is an equal employment opportunity for employer. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law. 

Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at (757) 306-4920 or hr@commence.ai. Please note that unless you are requesting an accommodation, all applications must be submitted through our online application system.