For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time.

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

 We are seeking an Insurance Follow-Up Specialist to join our growing team. As an Insurance Follow Up Specialist, you will perform a variety of tasks to support Aspirion’s Appeals Specialists in their efforts to pursue proper reimbursement on behalf of hospitals. Insurance Follow-Up Specialists will be responsible for contacting insurance carriers to follow up on accounts, provide accurate and thorough feedback, and properly notate internal and external systems.  

Key Responsibilities

• Contact insurance companies for status of claim and appeal submissions, moving accounts through the insurance carriers’ claim processing system
• Check client systems and payer portals for status when feasible 
• Assist with special client projects

Requirements

• Strong healthcare industry knowledge
• Ability to troubleshoot and remedy claim submission errors
• Demonstrated attention to detail
• Excellent written and verbal communication skills
• Team-Oriented and Flexible
• Creative Problem-solving skills

• High School Diploma or GED required; bachelor's degree preferred
• 1-3 insurance follow-up experience preferred
• Previous work from home experience

Benefits

At Aspirion we invest in our employees by offering a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, advancement opportunities, and incentive programs.

The US base pay range for this position starts at $18.00 hourly. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary, a competitive benefits package is offered.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.

Please note that this position is contingent upon the successful completion of a pre-employment drug screening and background check. These steps are part of our standard hiring process to ensure a safe and compliant workplace.