Atlanta Track Club is a nonprofit committed to creating an active and healthy Atlanta. Through running and walking, Atlanta Track Club motivates, inspires and engages the community to enjoy a healthier lifestyle. With more than 38,000 members, Atlanta Track Club is the second-largest running organization in the United States. In addition to the AJC Peachtree Road Race, the largest 10K running event in the world, Atlanta Track Club directs more than 50 events each year, including the Publix Atlanta Marathon, PNC Atlanta 10 Miler, Invesco QQQ Thanksgiving Day Half Marathon and the AJC Polar Opposite Peachtree Road Race. Through the support of its members and volunteers, Atlanta Track Club also maintains a number of community initiatives including organizing and promoting the Kilometer Kids youth running program to metro Atlanta youth, honoring high school cross country and track and field athletes through Atlanta Track Club’s All-Metro Banquets. For more information on Atlanta Track Club, visit atlantatrackclub.org. 

Reporting to the Manager of Retail & Merchandise, the Merchandise Fulfillment part-time role supports daily retail and e-commerce operations with a primary focus on order fulfillment, inventory management, and customer service. This role plays a key part in ensuring accurate, timely delivery of merchandise and maintaining organized fulfillment and inventory systems. Responsibilities include managing orders through Shopify, pulling and packing merchandise, and supporting inventory needs before and after events. 

Job responsibilities: 

Order Fulfillment 

• Manage the order fulfillment process from start to finish 
• Accurately pull, pack, and ship orders 
• Ensure all orders are properly packed, labeled, and securely sealed prior to shipment 
• Execute daily fulfillment operations to meet volume demands and turnaround expectations 
• Communicate inventory needs and report out-of-stock items to management 
• Utilize Shopify to: 
• Print, organize, and track orders 
• Update fulfillment statuses as needed 
• Maintain accurate customer and order notes 

Inventory Management 

• Assist with biannual inventory counts 
• Prepare inventory for events: 
• Organize products and pack inventory for transport 
• Ensure accurate counts and proper labeling prior to loading 
• Record and report damaged items and inventory discrepancies 
• Maintain clean, organized fulfillment and storage areas 
• Assist with post-event inventory: 
• Unload inventory from trucks and return items to the warehouse 
• Recount, reconcile, and reorganize inventory following events 

Customer Service 

• Provide product recommendations based on customer needs, fit, and intended use 
• Answer customer questions related to products, pricing, and availability 
• Handle point-of-sale interactions accurately and efficiently when supporting retail operations 

• Studying for Associate’s or Bachelor’s degree preferred (Supply Chain, Logistics, Business, Operations or related field) 
• Basic to intermediate proficiency in Excel / Google Sheets 
• Strong written and verbal communication skills 
• Highly organized, detail-oriented, and efficient 
• Ability to work independently while also contributing to a team environment 
• Demonstrated ability to work under pressure and manage multiple priorities 
• Proficiency in Microsoft Office Suite 
• Strong customer service skills 
• Proactive, self-motivated, and comfortable taking initiative without being asked 
• Flexibility to work extended weekday hours as needed 
• Ability to lift up to 50 lbs 

Expected Hours: 

• Must be able to work within these days and hours  
• Monday – Friday -  9:00 a.m. – 5:00 p.m. 
• Specific shift times would be agreed upon with the Manager of Retail & Merchandise 
• Hours per week are estimated at 12-15 
• Flexible on when these shifts could be worked
• Opportunity for additional hours supporting event weekends, if interested  

Compensation:

• $15-18 per hour