The Marine Mammal Center advances global conservation through marine mammal rescue and rehabilitation, scientific research, and education.
WHAT MOTIVATES OUR WORK
The ocean is in trouble. From the depletion of fish stocks to increasing ocean temperatures, human activity threatens marine ecosystems that are vital to the health of our ocean and all life on earth. As a critical first responder to these threats, The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education. Marine mammals are ecosystem indicators, and these animals provide insights into human and ocean health threats. Together, we are taking action today to support a network of scientists and stewards to protect our shared ocean environment for future generations.
To advance our mission, we focus our work in three key program areas:
- Animal Care: With a volunteer force numbering more than 1,200 and the support of a concerned public, the Center is able to respond to marine mammals in distress. Sick and injured animals are treated and rehabilitated at our state-of-the-art veterinary facilities where we care for our patients until they can be released back to their ocean home. Covering a rescue range that spans 600 miles of California coastline and the Big Island of Hawai‘i, the Center responds to more stranded marine mammals than any other organization in the world. Our sought-after experts are deployed locally and internationally to provide technical veterinary expertise and training on best practices ranging from anesthesia to disentanglement.
- Scientific Research: The Center is a major contributor to the global body of research and knowledge about marine mammal medicine and health. Our veterinary experts develop new clinical techniques to improve marine mammal rehabilitation and care, and investigate the reasons why marine mammals strand and how these factors are connected to ecosystem and human health. Our scientists also investigate how marine mammals use and interact with their ocean environment to better understand and protect them from many threats. Learning from every animal we respond to and studying animals in the wild, our researchers identify novel diseases and pathogens, support endangered and threatened species conservation, identify and help mitigate human-caused threats and partner with scientists around the world on collaborative research that utilizes samples and data collected by the Center. Marine mammal health, ocean health and human health are inextricably linked, and our work advances knowledge of all three to benefit us all.
- Education: As a teaching hospital, the Center serves as a vital training ground for veterinary professionals from across the globe, expanding the collective understanding and application of marine veterinary science and conservation. Our innovative school and public education programs build a sense of responsibility through a connection to marine mammals and the marine environment, inspiring future ocean stewards and promoting action to protect the ocean. Each year, these education programs and hands-on trainings reach more than 100,000 children and adults, supporting the next generation of informed scientists and engaged citizens who will care for and ensure the health of our ocean and environment.
ABOUT THE ORGANIZATION
The Marine Mammal Center was founded in 1975 by three local citizens: Lloyd Smalley, Pat Arrigoni and Paul Maxwell. Since then, and thanks to their vision, the Center is now a global leader in marine mammal health, science and conservation and is the largest marine mammal hospital in the world. The Center operates physical locations in Sausalito, Morro Bay and Moss Landing, CA, as well as in Kona, Hawai‘i, and has an annual operating budget of $11.5M. A team of 80 staff and 1,200 actively engaged volunteers make the Center’s impact possible and keep the Center operating 24 hours a day, 365 days a year.
The Associate Director is responsible for providing managerial and operational support to the Center’s field operations and response program, integrating operations within and outside of the team, facilitating team collaboration and learning, and ensuring effective and efficient planning and decision-making. The Field Operations & Response team oversees all animal rescue operations, utilizing best practices to ensure the safety of animals and responders. This team is responsible for:
- Managing the 24-hour hotline
- Coordinating staff and volunteers to answer calls
- Dispatching personnel to lead response, transport and patient release activities
- Working closely with our clinical team (i.e. veterinarians and veterinary technicians) to ensure high-quality interim medical care to our patients
- Working with the public and partner agencies to conduct these activities in compliance with regulations and enable positive public relations
- Managing our fleet of vehicles and vessels, rescue gear caches and other necessary medical and husbandry equipment
- Managing our field operations including personnel, programs and facilities (San Luis Obispo (SLO), Monterey Bay (MBO) and Northern Range (NRO))
- Partnering with our Learning & Community Programs team to develop and implement community engagement programs that are responsive to local community needs and assets, and advance the Center’s mission
- Managing our whale entanglement response and prevention program (WERP) and pinniped Special Rescue Operations (SRO)
The Associate Director serves as the main point of contact for field managers and ensures effective integration with the logistics and dispatch team, as well as supporting WERP/special rescue operations. This role builds and implements systems and processes to support a high-level of collaboration and integration between the field operations and response program and other program areas (i.e. animal care, research, and learning/community programs) and support departments (i.e. facilities, HR, finance). The Associate director directly supervises three (3 FTE) field managers (NRO, SLO and MBO) and the dispatch & logistics manager (1 FTE); works collaboratively with the WERP manager and husbandry manager to ensure effective communication and efficient operations; identifies, sets, and achieves goals for continual improvement across the program. This role may directly manage programs or program elements depending on the incumbent’s background, skills, and experience. The Associate Director reports to the Director, Field Operations & Response.
- Supports strategy development for the Field Operations & Response team, including development of annual objectives and key results (OKRs); leads development and ensures delivery on individual work plans in support of team OKRs
- Leads collaborative management of resources and work activities across the team to deliver effective and efficient operations; ensures visibility of work across all field sites and functions
- Leads regular assessments of resource and training needs across the program; provides recommendations to Director and supports development and implementation of plans
- Provides direct support to field operation managers to address needs in a timely manner to minimize disruptions; participates in response field operations, when appropriate in order to understand and support the needs of the response staff
- Leads integrated planning activities with internal stakeholders to ensure departmental interdependencies are understood and to accomplish our interdisciplinary success.
- Builds and implements systems and processes to support collaboration and integration with other program areas (i.e. animal care, research, and learning/community programs) and support departments (i.e. facilities, HR, finance)
- Partners with Development, Communication and Learning & Community teams to understand and support fundraising, communications and community engagement goals
- Strengthens and implements program evaluation plans to ensure annual goals and outcomes are met; leads and tracks program reporting requirements and ensures reporting deadlines are met
- Supports team contributions to the Center’s DEI initiatives, including implementing best practices throughout the field operations and response program
Management and Supervision
- Supports management of team budget; prioritizes and tracks expenses, produces reports
- Directly supervises field operations managers (NRO, MBO, SLO) and dispatch and logistics manager; assigns duties and responsibilities
- Convenes regular meetings with direct reports to assess progress against annual plans and amend or modify plans, as needed; provides regular progress reports to Director, as directed
- Monitors and proactively addresses performance issues in accordance with the Center’s policies; seeks support and direction from HR and volunteer engagement managers, as needed
- May directly manage programs or program elements depending on the incumbent's background, skills, and experience.
- Bachelor’s Degree in relevant field (i.e. marine science, biology, non-profit management, conservation)
- Minimum 5+years of experience in program management or administration
- Demonstrated track record in designing, implementing and evaluating operational systems and processes
- Project management
- Excellent oral and written communication skills
- Experience working with budgets and tracking expenses
- Demonstrated ability to coordinate among and between internal teams, programs, and partners
- 5+ years in personnel management
- Strong strategic thinking and tactical skills, and ability to mobilize constituencies toward identified goals
- Demonstrated commitment to diversity, equity and inclusion principles and practices
- Advanced degree in relevant field
- Knowledge of and experience in Marine Mammal Stranding Networks or wildlife conservation
- Experience developing, managing, and strengthening relationships
- Experience working with stakeholders
- Strong leadership and managerial skills
- Strong meeting facilitation, communication, and presentation skills
LOCATION: Sausalito, California
HOURS: Full-Time, 40 hours/week, exempt (hourly)
BENEFITS: Full and competitive benefits package
REPORTS TO: Director, Field Operations & Response
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.