MRO Sales Manager-Strategic Accounts
WFH Flexible Propeller
Job Type
Full-time
Description

Hartzell Propeller Inc. is a world class engineering and manufacturing company offering the broadest range of propeller systems in the aviation industry. We design, develop, test, manufacture, and support constant-speed aluminum and composite propeller systems for all categories of aircraft, ranging from general aviation to military applications.

The company traces its history to 1914, where a relationship between Orville Wright and Robert Hartzell led to the manufacture of the first Hartzell propeller in 1917. The company was founded on the principle of "Built on Honor" – a clear and abiding value in our business.

  

Description:

Hartzell is seeking an experienced and commercially driven MRO Sales Manager – Strategic Accounts to support the continued expansion of its company-owned MRO network. This role is focused on large fleet operators, key strategic customers, government programs, and high-value service opportunities.

The Strategic Accounts MRO Sales Manager is responsible for driving overhaul, repair, exchange, and used serviceable material (USM) activity into Hartzell-owned repair stations, while developing long-term, multi-year customer relationships. This position plays a critical role in shaping pricing strategies, fleet programs, and commercial structures aligned with Hartzell’s broader MRO growth objectives.


Key Deliverables:

Strategic Business Development

  • Identify, pursue, and secure large fleet, government, and high-value      strategic accounts for MRO services.
  • Drive incremental overhaul, repair, exchange, and USM business into      Hartzell company-owned repair stations.
  • Partner with leadership to develop long-term sales strategies      aligned with network capacity, profitability, and growth priorities.

Strategic Account & Fleet Sales

  • Own and manage key fleet and strategic customer relationships from      initial engagement through contract execution.
  • Develop customized commercial proposals, including pricing      structures, turnaround expectations, and service programs.
  • Support negotiation and execution of multi-year fleet and service      agreements.

Used Serviceable Material (USM) Strategy

  • Identify, acquire, and direct USM opportunities to support overhaul      and exchange activity within company-owned MROs.
  • Maintain strong relationships with operators, brokers, and internal      stakeholders to facilitate USM flow.
  • Monitor market conditions and competitor activity to optimize USM      positioning and commercial strategy.

Government & Contract Opportunities

  • Identify and pursue government and defense-related MRO      opportunities.
  • Coordinate with internal legal, contracts, and compliance teams to      ensure adherence to regulatory adherence requirements.
  • Build and maintain relationships with government procurement and      program stakeholders.

Industry Engagement & Trade Events

  • Represent Hartzell at industry trade shows, fleet forums, and      strategic customer events.
  • Leverage industry presence to generate new opportunities and      strengthen existing relationships.
  • Provide structured market intelligence and competitive insights to      leadership following events.

Client Relationship Management

  • Serve as the primary commercial contact for assigned strategic      accounts.
  • Ensure customer expectations are clearly communicated and met across      sales, materials, and operations.
  • Proactively resolve issues to protect long-term customer      relationships and brand reputation.

Market Intelligence & Reporting

  • Track competitive landscape, customer trends, and pricing dynamics.
  • Maintain accurate sales forecasts, pipeline reporting, and account      plans.
  • Collaborate cross-functionally to continuously improve sales      processes and customer experience.

First Year Success Factors 

  1. Strengthening      and expanding relationships with existing strategic customers and fleet      operators, resulting in increased engagement and long-term partnership      momentum. 
  2. Establishing a      credible, well-qualified pipeline of government and long-term contractual      MRO opportunities aligned with Hartzell’s growth strategy. 
  3. Successfully      closing fleet and strategic account agreements that generate incremental      overhaul, repair, exchange, and USM volume within Hartzell-owned MRO      facilities. 
  4. Developing      competitive, well-structured commercial proposals that balance customer      requirements with internal margin, capacity, and operational objectives.
  5. Collaborating      effectively with operations, materials, marketing, finance, and leadership      teams to ensure commercial commitments are executable and aligned. 
  6. Building a      strong working knowledge of Hartzell propeller systems, overhaul      processes, and aftermarket service offerings sufficient to engage credibly      with customers and internal teams.
  7. Demonstrating      clear understanding of Hartzell Aviation companies, products, competitive      positioning, and value proposition within the global propeller and MRO      marketplace.


Requirements

Education/Experience

  • Bachelor’s degree required      (technical field preferred).
  • Minimum 5+ years of sales experience, with preference for technical,      aerospace, or MRO-related sales.
  • Experience supporting fleet      operators, government customers, or strategic accounts strongly preferred.

Technical Competencies

  1. Ability      to sell highly engineered products and services
  2. Strong      negotiation and commercial structuring skills
  3. Financial      acumen related to pricing, margins, and cost drivers
  4. Demonstrated      mechanical aptitude and technical curiosity
  5. Project      management capabilities
  6. Proficiency      with Microsoft Office; experience with ERP/MRP systems a plus
  7. Strong      written and verbal communication skills

Behavioral Characteristics 

  • Customer      Focus – Builds trust and long-term partnerships
  • Strategic      Relationship Builder – Collaborates effectively across functions and      externally
  • Sales      Effectiveness – Persuasive, professional, and credible
  • Continuous      Learning – Invests in technical and market knowledge
  • Initiative      & Ownership – Proactive, accountable, and results-driven
  • Energy      & Drive – Sustains focus and effectiveness over extended periods

Salary Expectations

Competitive compensation & benefits package

Our Culture

We are a team that prides ourselves on a culture that supports shared values of empowerment, accountability, drive, integrity, and respect. Our team shares a deep commitment to safety, collaboration, and a love for all things aviation. We offer a comprehensive compensation and benefits package to support your well-being and professional growth including medical, dental, vision, paid time off, life insurance, 401(K) plans with employer match, company provided Growth Participation Units (GPU) and so much more.  Our GPU benefit is unique to the industry and encourages all employees to think like owners and receive future financial reward for contributions to business growth.  Join our team to be part of a culture that encourages growth and development and celebrates our success.

 
 

Hartzell Propeller has a pre-employment and random Federal Drug & Alcohol Testing requirement and tests for marijuana, cocaine, opioids, amphetamines and phencyclidine in addition to alcohol.

 
 

Equal Opportunity Employer/Protected Veteran/Disability/E-Verify