National Airlines, based in Orlando, FL, operates passenger charter service as well as customized military and commercial air cargo carriages worldwide. National Airlines specializes in over-sized, time sensitive, and special handling requirements, utilizing 747-400 and A-330 aircraft to accomplish its missions.

Job Title: Airbus Cabin Interior Supervisor (Dedicated Fleet Support) 

Location: Orlando, FL

Department: Line Maintenance

Reports To: Line Maintenance Manager

FLSA Status: Exempt

Summary: The Airbus Cabin Interior Specialist is a hands-on, fleet support role responsible for end-to-end management of cabin interior issues across Airbus aircraft. Tracks and triage broken or unserviceable cabin items, coordinate parts identification and procurement, and drive on time resolution through line/base maintenance, supply chain, and vendor partners. Proficiency in Airbus MROS (Maintenance Repair & Overhaul Services) is essential for interpreting technical documentation, ordering/repair flows, and ensuring cabin reliability and compliance.

This role directly impacts on time performance, cabin availability, and regulatory compliance, ensuring consistent, premium onboard experience. The Airbus Cabin Interior Supervisor will also be a dotted-line report to the Commercial Senior Manager of Passenger Services.

Essential Functions:

Cabin Defect Management:

• Proactively capture, track, and prioritize cabin defects (e.g., seats, IFEC/IFE screens, PSU, overhead bins, galleys, lavatories, sidewalls, carpets, monuments, cabin lighting, safety placards).
• Own the defect lifecycle: report ? assess ? troubleshoot ? parts resolution ? return to service ? closeout documentation.
• Align corrective actions with MEL/CDL, company policies, and Airworthiness requirements; minimize deferrals and repetitive removals.

Parts Identification & Procurement

• Determine correct P/N, IPC references, SB/SL/AMP requirements, alternates/interchangeability, and Airbus MROS catalog data to avoid mis orders.
• Create and manage purchase/repair orders, AOGs, and vendor RMAs; coordinate pool/loan/borrow options when needed.
• Partner with Supply Chain to optimize lead times, routable/repairable routing, warranty recovery, and core return compliance.

Planning & Execution

• Develop clear resolution timelines and maintenance work packages for line, overnight, and base checks.
• Stage parts/tools/materials in advance; ensure task cards and MRO work scopes are accurate and complete.
• Coordinate with Maintenance Control, Engineering, Cabin Appearance, and Line Ops to complete work within SLA windows without disrupting the schedule.

Technical Documentation & Systems

• Use Airbus MROS and OEM documentation to validate repair methods, efficiency, and configuration control.
• Update and maintain accurate records in the company’s maintenance systems (e.g., AMOS or equivalent), ensuring traceability and airworthiness release documentation is complete.
• Support SB/SL/MPD/CPCP cabin-related compliance and configuration management.

Reliability & Continuous Improvement

• Analyze reliability data, repeat/removal trends, and cabin defect heat maps; recommend design changes, supplier quality improvements, and preventive maintenance tasks.
• Propose spares strategy (min/max, critical spares) and vendor performance improvements; participate in root cause analysis and RCCA actions.
• Maintain a high standard of cabin appearance and functionality, aligned with brand standards.

Stakeholder & Vendor Management

• Serve as the main point of contact for cabin interior issues on Airbus fleet assignments.
• Interface daily with Maintenance Control, Line/Base Stations, Engineering, Inflight/Customer Experience, Supply Chain, and Airbus/OEM/MRO vendors.
• Escalate blockers early; communicate ETAs, risk, and workarounds to operations and customer teams.

Supervisory Responsibilities: Yes

Qualifications and experience:

• FAA A&P Technician Certificate is required.
• 3–5+ years of experience in commercial aircraft maintenance, cabin interiors, or component engineering, ideally on Airbus types.
• Demonstrated proficiency with Airbus MROS (catalog navigation, repair/overhaul flows, parts ordering/repair logistics, and technical content usage).
• Strong knowledge of cabin systems/components (seats & seat actuation, IFEC, PSU, bins, galleys/lavatories, lighting, monuments, soft goods).
• Familiarity with MEL/CDL, EASA/FAA regulations, and airworthiness documentation workflows.
• Proficiency in at least one airline/MRO maintenance information system (e.g., AMOS, TRAX, Ultramain) and strong Excel/Office skills.
• Excellent organizational skills and ability to manage multiple AOG/priority cases under time pressure.
• Strong communication skills with a track record of cross functional collaboration.
• Ability to work a shift schedule which may include nights/weekends, and on call support as needed.

Preferred Qualifications:

• Experience with SB/SL incorporation, configuration management, and cabin certification considerations (e.g., flammability, HIC, 16g seating).
• Supplier management experience and warranty recovery.
• Data analysis experience (reliability KPIs, dashboards, visualization tools such as Power BI/Tableau).

Travel Requirements: Valid passport for travel without restrictions. Up to 60% to line/base stations and vendor/MRO sites domestically and internationally.

Physical Requirements:

• Ability to enter confined spaces, lift up to 60lbs, and work on stands/lifts in the cabin environment while following all safety procedures.

Work Environment:

• Aircraft noise
• Exposure to weather elements
• Airport Terminals

The duties listed above are intended only as illustrations of various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

National Air Cargo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Protected Veteran status, genetic information, pregnancy, or any other legally protected status. We prohibit discrimination in all aspects of employment, including recruitment, hiring, compensation, benefits, training, termination, promotions or other conditions of employment or career development. We take affirmative steps to hire and advance females, racial minorities, Protected Veterans, and Individuals with Disabilities. We offer Reasonable Accommodations where necessary to candidates for employment and to our qualified employees with disabilities.

National Airlines also expects all our employees to support and promote our Safety Management System (SMS) Safety Policy and Safety Objectives. Employees at all levels of the organization are encouraged to report safety concerns or hazards without fear of reprisal.