Job Title: Ticket Coordinator

Job Overview:
We are seeking an organized and detail-oriented Ticket Coordinator to manage high-volume ticket workflows and support field operations. The role focuses on timely ticket processing, assignment coordination, and compliance tracking to ensure smooth operational delivery.

Key Responsibilities:

• Process and manage incoming service/work tickets. 
• Coordinate field assignments with technicians and supervisors.
• Review, assign, and track 811 locate tickets.
• Maintain accurate ticket records and status updates.
• Communicate with internal teams to ensure timely closures.
   

Qualifications:

• Experience working with high-volume ticket management systems.
• Strong coordination and organizational skills.
• Good communication and multitasking abilities.
• Proficiency in MS Office or similar tools preferred.
•  Prior experience in 811 ticket processing, telecom, or utility coordination is plus.

We are an equal opportunity employer and welcome applications from all qualified individuals.